Kaya Clinic - Matunga East, Mumbai
Address: 2nd Floor, Pinnacle Building, 323/A, Dr Babasaheb Ambedkar Marg, Matunga East, Mumbai, Maharashtra 400019, India
- ● 119 mtrs from Bharat Petroleum Corporation ltd
- ● 288 mtrs from Nanalal D Mehta Garden
- ● 7 mtrs from Pinnacle Building
- ● 302 mtrs from The Asthika Samaj Kochu Guruvayoor Sree Ram Mandir
- ● 191 mtrs from Koolar & Co
- ● WITHIN - Matunga East
- ● OUTSKIRTS - Cluster_mumbai_90
Soniya Mulik
I had my first service at Kaya in Matunga, and it was a wonderful experience! Mahalaxmi did an outstanding job, and I’d highly recommend both her and the center. However, appointments can be hard to secure, so it’s best to book weeks in advance—deducting one star for this reason.
Nehaal Nayak
I had my laser treatment at Kaya Matunga, it was a good experience. Vidhi from Kaya team is really professional and meticulous at her work. She ensures you are comfortable and is very kind. Overall, it was a good experience and would totally recommend
Desiree Nayak
Did an Aqua Facial with Vidhi before. She did a great job - was very thorough, and explained each step. Left feeling rejuvenated and relaxed, perfect pit stop after a long journey & before a family wedding.
Sulekha Doshi
Am Kaya person since long but first timer in Matunga Centre, n it's really very well maintained and good staff, like the species of Barkha Gupta, she is kind n gentle.
Pooja Kindre
Went to kaya for acne marks scars, after taking q switch treatment dark patches on my skin have reduced Dr Meghna and Vidhi Panchal has done this treatment very well and hygienic,Thanks to them
Sanika Shahade
Great service.Dr.Meghana thoroughly assessed my skin.Therapist Vidhi very meticulously worked on every session.The staff is very courteous and helpful.Highly recommended.
Kshitij A. Meshram
I had a great experience. Priyanka provided me with a great facial experience and my concerns with my skin were taken care of without any constraints...
Deesha Jadhav
The service was nice . Have seen reduction in my acne . Therapist - Dhanashree was polite n did the procedure well. My skin feels healthy and is acne free now after the treatment.
Mahalaxmi did today’s session and it was equally relaxing . Professional was polite and explained every step of the procedure well.
Neha Zoting
Barkha did a very good facial. She was very polite and kept asking whether I was comfortable. Overall a wonderful experience!!
Nila Sejpal
Excellent services Simran n Khushboo r the the best for helping forever ⭐️⭐️⭐️⭐️⭐️
Priyanka ♥️ one of my favourite therapists ✨⚡️🎖️⭐️🌟✨💫💖
Again happy with Maha Laxmi’s care n skin therapy ♥️ 🤩⭐️⭐️⭐️⭐️⭐️
Mahalaxmi is always my favourite therapist ♥️♥️⭐️⭐️⭐️⭐️🎖️
March 2025 experienced service with Dhanashri ♥️ she is very caring & excellent facial she did giving her 🔔 ⭐️⭐️⭐️⭐️⭐️🤗💖
Anushka Pratap
It's a great day with Barkha & Mahalaxmi at Kaya clinic at matunga. It's a great experience and the deramat and everyone are too good and session were wonderful. It's a wonderful experience.
In my next session today. I had facial treatment with Barkha . She is Excellent at her work. Her hands are gentle and after treatment I have my skin more radiant and glowing. Thank you so much Barkha and Kaya clinic for a lovely skin.
Hina Firdous
Great service provided thanx to Dr Meghana Toraskar and Barkha. Visit this place and experience urself 😊
Avneet Kaur
Vidhi and Barkha provides the best facials. Do visit kaya clinic Matunga branch for the best services.
Saashvi Jogani
My experience at Kaya was super comfortable and the technicians, Vidhi Panchal and Mahalakshmi Udaiyar and dhanashree were pleasant and very professional.
it was a comfortable appointment
Archana Ahir
Barkha Gupta I am very happy she is doing good work
Shrimani Shetty
Barkha gupta
.good service
Nicole Kapadia
Great service by mahalakshmi
Aksha D
Wonderful service by Vidhi Panchal done Laser service by Kaya it's a fantastic experience.Also khushboo and Nisha is good in explaining all other details.
Thanks 💫💫🥰🥰
Utsavi Contractor
Superb service by dhanashree
Sujata Kargutkar
Excellent service done by therapist Vidhi Panchal. Almost slept during the session as the facial session was relaxing and rejuvenating. Thank you matunga team for the warm hospitality experience. Highly recommend Kaya Clinic Matunga clinic
Avanti Walvekar
Mahalaxmi did a great job today. Thank you so much!
Niyomi Mavani
Great experience with Kaya! Mahalaxmi was very professional and made treatment experience very smooth
Mihika Kumar
great service by dhanashri!
Dr. Nupur Bakshi Lohia
Great for laser hair removal. Supervision by dermatologist and therapists well trained. Overall a good experience
Dhanshree Lade
It was a very good experience. Vidhi was very attentive to my needs as a client. Would recommend this clinic for sure.
Positive Reviews Summary 🙂
- First visit to Kaya Matunga; Mahalaxmi provided outstanding service.
- Appointments can be hard to secure; best to book weeks in advance.
- Vidhi is professional and meticulous in laser treatments and facials.
- Clients reported significant acne mark reduction post q-switch treatment.
- All staff, including Dhanashree and Barkha, received praise for politeness and thoroughness.
- Positive experiences during Aqua Facials, highlighting attentiveness and relaxation.
- Overall, a well-maintained center with courteous staff; highly recommended for skin treatments.
- Technicians made clients feel comfortable and provided excellent service consistently.
Bhakthi Rai
The consultant took less than 10 mins to try and get to know the patient's skin problems and did not even care to show interest in the issues that was being said or shown. Paying 500 for a consultancy of less than 10 mins was extremely disappointing. It was not worth the money and definitely not worth the time. Would not recommend for consultation.
Gayathri Rai
Very rude... Doesn't take time to understand the patient... Just wanted to get done asap... Can get the same consultation by strangers on the net
Vaidehi D
Kaya matunga have very worst staff ... No experienced staff they don't know how to talk Customer.. worst service.. arrogant ..If you call for an appointment, they don't take the call, such useless staff..I wonder how my money will get my refund I'm tired of these staff ( khushboo) the specially one cuz all staff under her ..Waste of money.. skinzee is better than Kaya.. and till today I ll took 10 hair laser session on face but result only 10%
Vijaya S Ingule
Amiable and helpful staff... Sana is my favourite of all. Do consult dermatologist for whatever treatment that you need...alright this was an honest review until I saw true colours of Kaya staff.
Until they know that you are a potential client, they are good with you, will make sure to do follow ups on your appointment and help proactively in appointments. But once they know that you are not going to renew services anymore they become least interested in you to the extend that you keep trying to get an appointment for three continuous days with no help. They promise that they will call and they never turn up... Disgusting
Sahil Khan
They were frod there product worth for 1800 and the same product same company at online price was 1600 . They just miss guide the costumer for there profit. 🤬😡. When we call u to ask something related with the product they just taking very rudly . When we ask for replacement about product they were very rud at that time so u all have very poor quality.🤬😡
Meher Jesia
My hairfall treatment money has been wasted totally. The hairfall increased from the time my treatment started. My 18000 rs. Has gone wasted. I want my refund for the same. I had informed the doctor there they gave me external medication. If we have to use external medication why go to kaya. Very disappointed. Need my refund for THE TREATMENT
Sujata Aiyer
Everything about this place is just terrible. Appointments are given but not entered in the computer. Everyone is lethargic and dull. Waiting time is half an hour and the rooms are dismal. You are treated like an object. There is no personal touch
Avani153
Worst laser treatment. Total waste of money. Untrained staff who don't know how laser readings work. No result after a year of treatment.
Parveen Khan
I had taken acne peeling 6 sessions programme after the 3 sessions my skin become dark and rashes and more pimples is thr and when share this problems with the kaya doctor so she just suggest me medicines ,creams and gel those i have to buy from outside if i hv to buy medicines from outside thn why should i came over here i go for tht only but still i had taken those medicines also but no effect my skin is full of rashes and pimples and when I replied to doctor so is so rude to me she dont knw how to talk to the customers she is raising her voice in front of everyone and i gave 12000 for this programme i loss my money also without any benefit my life's worst experience plz dnt go in kaya very pathetic and worst service plz dnt go over thr to waste ur money and as well dnt take a risk of ur face its very precious frds plz dnt give ur face to anyone like kaya who dnt knw how to handle it with care its worst and pathetic services
Preeti Chopra
Vidya(manager of kaya sion) is very rude with her clients..she doesn't listens to anyone..i will never ever recommend anyone for sion branch they have a very horrible staff
Jesal Doshi
It is a total waste of money. I paid 11,000 rs for 6 sessions of aqua therapy for acne and honestly there has been no change at all. Infact, my acne has become worse after treatment ended. I literally feel like sueing you guys.
Saba Ansari
They have cancelled my appointment and my frnds appointment reasoning dermatologist is not available repeatedly for two weeks...did not expect from them to be like this..kaya is the most popular brand nowadays
Maitri Y.
appointments are very poorly managed. absolutely no regard for clients' valuable time, service also not up to the mark. worst branch I 've come across
Nitu Pasi
Worst treatment session ever no results waste of money please don't try
Kiran Shinde
Pathetic hospitality... They didn't even offer their special KAYA DRINK!
Naveen Rodrigues
Poor Service, Not getting an appointment the day asked for.. After 3 session ZERO Results..
Not Recommended..👎👎👎
Rishika Tandon
Horrible service, worst laser ever, no customer orientation, definitely would not recommend
Meghana K Atluri
Extremely bad customer management and service.
Pritesh Paanchal
Thanks for review Jesal, i was thinking to go for check up
Anuya Sapre
Hopeless service
No consideration for customer
Negative Reviews Summary ☹️
- Consultation lasted less than 10 minutes; poor engagement with skin issues.
- Rude staff, lack of interest in patients, consultations can be replicated online.
- Kaya Matunga has inexperienced, arrogant staff; difficulty reaching them for appointments.
- Disappointing follow-up; interest wanes after service commitment.
- Price discrepancies on products; staff unhelpful and rude regarding replacements.
- Hairfall treatment resulted in increased hair loss; request for refund denied.
- Long wait times, poorly managed appointments; staff lethargy noted.
- Botched laser treatments; untrained staff; no results after extensive sessions.
- Negative experience with acne treatment; raised voices from staff and no improvement.
- Manager at Sion branch exhibits rude behavior; poor client handling.
- Aqua therapy results in no change, worsening skin condition; considering legal action.
- Repeated appointment cancellations due to unavailable dermatologists.
- Pathetic hospitality; failure to offer advertised beverages.
- Zero results after multiple sessions; poor service overall.
Opening hours:
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 10:00 AM – 8:00 PM