Kaya Clinic – Loudon Street, Kolkata
Address: 7/1 A, Loudon  Street, Flat no. 1B ,1st Floor, Sukh Shanti Buildi, Mullick Bazar, Park Street area, Kolkata, West Bengal 700017, India
- ● 114 mtrs from Jasmine Tower
- ● 108 mtrs from US Visa Application Centre
- ● 28 mtrs from Fabindia Experience Center, Loudon Street
- ● 7 mtrs from Aparnaa Fabrics
- ● 136 mtrs from Nature Study Park
- ● OUTSKIRTS - Mullick Bazar
- ● OUTSKIRTS - Park Street area
- ● OUTSKIRTS - SAMIR
Sana Passary
I had an amazing experience with Kaya Clinic’s hair removal laser service! The staff was welcoming and professional, explaining everything clearly and making sure I was comfortable throughout. The treatment was quick, virtually painless, and I noticed visible results after just a few sessions. My skin feels smoother, and the follow-up care has been fantastic. I highly recommend Kaya Clinic for anyone considering hair removal laser treatments.
Its A No Brainer
I went there to get a scar fixed and can see large improvements already 👍🏻 Subhajit is very attentive. Update: My lips have I guess healed after treatment and they are completely alright! Probably better than before! Thank you doctor ❤️
Priyanka Jasani
I wanted to express my gratitude to Dr. Pinky for her gentle and careful approach during my hair treatment. Her sensitivity was much appreciated. And many thanks to Shubhojit who was really patient and helpful throughout the session. I usually prefer to have him as the therapist for my laser sessions also as he deals with me with utmost care. Thank you Dr Pinky and Kaya for the treatment.
Keyya Meghanee
Great service and people. Subhajit was very skilled and helpful throughout the serve.
The facial was very relaxing and Sanjana did an amazing job!
Sana Ezaz
Just got done with my first sitting of face laser treatment and I must say, Subhajit Da did it so well. He made sure to ask me if I was okay in intervals, gave me breaks and ensured I was at my comfort level throughout the process. Thank you!
Alpana Shah
Great service. The therapist Subhajit is great! Took laser service and saw quick results within three sittings
Pahal Gambhir
Did my face laser treatment with Sneha, she was very professional and did a great job!
Urmi Khan Sardar
Satisfied with the service of kaya clinic,Louden street...I have recently done my first session of LHR which was done by Rishita bhattacharya under the guidance of Dr.Swati Ganguly,they took care of my comfort and specially Rishita did my laser very professionally yet so carefully...
Pallavi Gupta
Sneha dey is very helpful and friendly in behaviour....
Aparna Roychowdhury
Sneha 's service was very good .I would like to avail her service again
Swoujas Maikap
Knowledgeable staff and with a good environment. Liked the service :)
Vania Bhawsingka
Great service, my therapist, Subhajit was amazing!
Manmayee Dey
Awsome experince ..doctor Swati was really nice and therapist sneha does her work really well....
Nilanjana Chakraborti
Very good experience with Sneha she did a wonderful job facial
Saloni Sahay
Amazing and great services. Sneha is for sure one of the best employees there! Most efficient and friendly 😊 Sanjana has also been one of the best therapists to have provided a service.
Afsha Rahman
Service was very good by mahima gupta
Manisha Agarwal
Amazing staff and service
Aditi Kohli
Great service by Mahima
Neelam Jain
Nice , work by Sanjana , good work
Puja Singh
Having great experience with subhojit and pinky Pandey.. service was great . Thanks to them
Positive Reviews Summary 🙂
- Amazing hair removal laser service; staff welcoming and professional.
- Visible results after few sessions; skin feels smoother.
- Subhajit highly attentive during scar treatment; noticeable improvements.
- Dr. Pinky and Shubhojit praised for gentle, patient care.
- Sneha and Sanjana recognized for exceptional facial and laser treatments.
- Comfort levels prioritized; therapists regularly check-in during sessions.
- Knowledgeable, skilled staff; great overall environment and care.
- Positive feedback on service by Mahima and Rishita under Dr. Swati's guidance.
Dimple Singh
Useless services and disgusting state of affairs !! I signed up for a Kaya package at LOUDON st Kolkata. They have taken full advance money. Now they just don’t care about the client and the appointment. Filthy treatment room full of unemptied trash in the dustbin, room stinking without any air conditioning, staff including Doctors busy talking on the phone and taking care of their own personal problems, room full of cartons and used towels. Staff completely untrained, damaged by face with their treatment
I want a full refund from Kaya immediately !!!
Lovely Luqman
I was traveling from Purulia, West Bengal, for hair removal, attending 6 sessions. However, both my time and money were wasted.
Very bad experience and service 💔😞
Anu Sodhani
Very bad experience.... They have burnt my friend's skin in the name of . Chemical peeling..... Very bed Kaya ...... You have not only ruined her face that tooo you made her lose her self confidence bcz of the burnt layered face in this occasion era .. and financially also you have drained her cz she now has to went through many doctors n may b surgery .. vry bad Kaya . No one shud go there. You PPL are saying that she shud usd the recommended cream bt you shud b informing ds to her initially nt after the treatment
Moutusi Hossain
Horrible… booked an appointment at 5pm.. they made me wait for 1.5 hours and gave service to their preferred client first.. For a 10-15min procedure it took 2hrs for me to get out of there…Never coming back again
Pallavi Gupta
Got my first treatment at Kaya Clinic at Louden Street today. Rishita did my service and she was polite but I realised after coming back home that she could not differentiate between the blackheads and the moles on my face. I got a blackhead extraction service which is anyway so painful. I had to stop her in mid session because she pressed my moles so hard trying to extract them thinking they were blackheads. The facial treatment was good but I wish people were a little more aware of what they were doing. Not sure if I will go back!
Shreyansh Gupta
The service was done very professionally by Subhajit. It was a great experience.
Edit : Deleted my 5 star review which i made earlier.
I wanted to improve tanned skin however they did 5 session of chemical peel for acne treatment (For which i didnt wanted to pay approx 15000 and acne treatment wasn't my main concern ) and 1 session for tanned skin . No result in improving tanned skin after 3 months .
Kevin Canning
I did not like this place. I needed a simple cuoterisation . They made a fuss and gave n number of reasons why they couldn’t do it.
Nikita Mohta
While the laser might be a good service to avail, there’s really no point when the staff has 0 value for your time. Despite having booked an appointment a month prior, they keep you waiting for 2 hours because they’re so mismanaged and overbooked- they try handling multiple clients and share machines- leave you unattended in the room for over an hour without the courtesy of even asking for tea or coffee. Kaya Delhi is such a better place to avail services - I would never recommend this place
Ravneet Kaur
The management at Kaya Louden has become most ineffective. Whenever u go back for ur service after a long gap, they'll say ur sessions are over. I spoke to the management 5 days back over the phone and I had 3 sessions for facial left..and today my sessions are over according to them. They refuse to give u a record of how many services have been taken by you in a package. Looks like It's become a money minting racket.
Manavii Gupta
0/10. Kaya, Kolkata, Loudon street branch is the worst. I had to wait for 2.5 hours for my turn. I had a confirmed booking of 4pm but they only provided me the services at 6.30pm. I had previously notified them of my another prior commitment at 5 pm and I had to miss it because of them. They are extremely unprofessional and ill mannered. They allot the same slot to multiple people and then claim they are not at fault for the delay that arises. Why should I have to wait for 2.5 hours when I had a confirmed pre booked slot? This is not the first time I have had to face this problem. Even after several complaints over the years, they have turned a deaf ear. Their customer services are highly questionable. all the employees keep conversing behind their desk and are highly incompetent. Would never recommend one to choose Kaya. I want immediate compensation for this repetitive behaviour and the damages I had to face because of their lack of time management.
Komal Kedia
Worst experience of my life.
I got Kaya Signature facial done from this clinic in February, on the recommendation of the doctor,
The very next day my skin started looking dull instead of giving the glow. First of all they don't have any brochure with a price range, they charge any amount they wish fooling their customer. I don't know what they did wrong in the facial which triggered and i developed LPP on my whole face and neck. During the time of black head removal, the attendant removed it so badly and with so much pressure that it left a big black mark on my nose, which took almost 3 months to fade. Till date i am suffering from LPP and visiting a professional dermat to get it cured.
Very inexperienced doctor and staff.
Switch On Social
The place is pathetic. Please dont waste your money. You will not see any results. I spent over a lakh and ZERO results.
Not worth even to spend a penny
Nandini Singh
I even don't want to give a single star to this clinic. So terrible staff is there. They don't consider customer comfort during laser session. I told her many times that it's burning a lot and I'm having so much sensitive skin but still my attended was so terrible. The way they give you shots you feel like no you are not human....I am so disappointed with the service done here.. they don't even pay attention on heigene. Very bad quality Razer they used...I must say I made mistake to take my session at louden street Kaya clinic. My experience was so so good at lucknow Kaya clinic but here they ruined all the image which I created about Kaya clinic.
Manish Bhandari
Worst service ever. Walked in after making an appointment for facial 1145 am. Reached 11:35 and then waited till 12:08 pm till someone even came for facial. People are busy on phones , no one cares. Horrible. Never coming back
Aayushi Pandey
The service of Kaya skin clinic in Delhi is impeccable but Kolkata Louden street is terrible. The minimum wait time is 1.5 hrs even after booking the appointment. Today was my 5th appointment and for the bloody 5th time they made me sit in the spare room for 1.5 hrs. The manager Saheli shah should stop giving lame excuses for her terrible time management and take her job seriously.
Please don’t make a mistake by booking your service here.
Anupama Diya
Not worth the price. Facial services are really not worth the price and please dont go for installment, they dnt have proper summary for that except third party slip.
They will write it in plain paper and say that's the total amount which you have to pay and the worse part I have not taken few sessions but still they have deducted the amount through EMI as well as they have taken cash while I went for session. Staffs are not good.
Would also like to add they randomly schedule your appointment without your knowledge. I personally never ever suggest anyone to visit this branch.
BIG NO from my side. Please don’t waste your money and time.
Anuradha Thirani
Clinic Manager Sangita Purkayastha is extremely rude to the clients and isn’t understanding. Overall the staff is good, but her ego and lack of being able to apologise is tarnishing the name of the clinic. Sad to be a customer for over 12 years and now owing to one person’s stupidity, I will never go back to this outlet. Something that’s supposed to be clean and relaxing environment, with her, it most definitely is not. Well you just missed 2 packages that I was going to sign up for, thankfully for me though I won’t be missing anything.
Anisha Thapa
They are just marketing their product and increasing their sale unneccessary. When i went here for laser treatment for tatoo removal they cost me 3,800 for one session and the worst part was that session didn't even last for 1 min.
Neither they gave me any guidance aftermath procedure. They just wanted to extend my session till 8 phase that too for such a small tatoo which hardly need 2,3 session.
So the one who is looking for tatoo removal here, i just wanna say plzz dont visit there rather visit some good tatoo studio bevause they will give you proper information regarding the removal.
Worst experience Kaya
Asif Masood
Very disappointed ☹️ with the way patient is treated. There are nothing but robbers as they keep adding extra packages & product saying that it is required at this moment after you have been assured that the present package which you had bought should have taken care off your issues. Even the Dr. present act very aloof. It is something which one should avoid if they want there peace.
Tamali Halder
I am calling the clinic for last 1 week. Nobody is picking up and didn't even get a single call back after calling atleast 7-8 times. How am I supposed to book an appointment if they don't pick up?
Negative Reviews Summary ☹️
- Filthy treatment room with unemptied trash; poor hygiene.
- Staff, including doctors, unprofessional and distracted; long waiting times (1.5-2.5 hours).
- Inexperienced staff causing skin damage during treatments; financial burden on clients.
- Mismanagement of appointments; conflicting information on session counts.
- Management, particularly Sangita Purkayastha, rude and unhelpful.
- Overcharging with unclear pricing; clients report zero results post-treatment.
- Complaints about dissatisfaction ignored; customer service poor.
- Previous good experiences at other branches contrast sharply.
Opening hours:
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 10:00 AM – 8:00 PM