Kaya Clinic - Lake Gardens, Kolkata
Address: Shop No 367, 1st Floor, Synergy Chambers, sweet shop, above Balaram Mullick, Lake Gardens, Kolkata, West Bengal 700045, India
- ● 5 mtrs from Balaram Mullick and Radharaman Mullick - Lake Gardens
- ● 400 mtrs from Old Better High School
- ● 25 mtrs from Thomas Cook
- ● 319 mtrs from Dhaka Kali Mandir
- ● 32 mtrs from Baskin Robbins
- ● OUTSKIRTS - Lake Gardens
- ● NEAR - KMC Muslim Burial Ground
- ● NEAR - Madar Tala Colony
Radhika Agarwal
Getting laser hair reduction done here has been a great experience. My laser technician Anima di has been wonderful throughout the process. The scheduling is very well managed by Sukanya. Thank you for the care and attention🎀
Susmita Halder
I had taken laser reduction service from kaya and it was amazing. Anima was very friendly and provided good service.
Papiya Bose
I am here for lip pigmentation service.. Awesome experience.. I have done only 2 sessions and the result is good. Staffs are also very polite..
Shruti Haldar
Excellent service and hospitality specially by miss Priyanka and the service provided by miss MOU was very satisfying very good behaviour of the entire team and DOCTOR TOO
Neeru Joshi
I've been here once and instantly I felt taken care of very well. Very cordial amd careful staff. The dr is also very good, takes care of how I gelt throughout the session instead of just getting it done. I would recommend this branch to anyone wondering on which branch to choose. Thankyou Priyanka and team and dr Shweta! God bless you
Antara Sengupta
The experience was very good.. The attended was very professional and her behaviour was also very humble.. The way she handled my skin was impressive.. The procedure felt very relaxing,and the outcome was out of the world.. Overall my experience was very good.
R Jjj
I am very much satisfied with the treatment I am taking derma pen and peel and result is very good coming out on my face now I can feel my skin looks so glowing and clean I hope my rest treatment will give me a good rest
Thank you
Rajendar Chaudhary
I was Kaya south city clinic regarding my skin problem, dr suggested me to q switch services for pigmentation, after 3rd session l feel my skin was very soft and glowing, dr Swati worah and kt anima given my services very well.thank you all of you sukanya, Priyanka
Arnab Bagchi
Very expensive and time taking treatment. Do it on your won wish.
Shisir Biswas
Beauty parlor
Sweta Majumder
Thanks kaya for the services...
Special thanks to Priyanka and Anima ... lovely
Sulagna Dutta Gupta
Good products and services
Rimi Sengupta
Awesome service and products
Basudeb Ghosh
Thank you for your good service Mou chowdhury...I am taking full body lazer treatment from Lake garden kaya clinic... very good service..
Shibsankar Rajan
I like the politeness of the people.... And the service they provide along with it.....
Anowar Sepai
I'm taking service from there the services are very much effective and therapists and front desk peoples are also very supportive.
Mrinmoy Bag
Best Treatment of kaya Health Clinic
Prashant Kumar
Good service , excellent ambiance and supportive staff..
Asmita Upadhyay
Suggesting Anima for any facial requirement. Very professional and great work!
Maya Ghosh
Excellent service to me(facial) from mou chowdhury .i am satisfied.
Sonal Mitra
Excellent staff .Facial service was very refreshing and relaxing .overall felt good interacting with every one from the customer care to the dermatologist. Very clean .Ambience is perfect for rejuvenation.
Riya Roy
I take laser hair remover services...such a good people..such good behaviour
Positive Reviews Summary 🙂
- Great laser hair reduction experience with Anima, well-managed scheduling by Sukanya.
- Professional and friendly service, positive results, especially for lip pigmentation and facial treatments.
- Dr. Shweta and team prioritize patient comfort, ensuring a relaxing atmosphere.
- Effective treatments like derma pen, peel, and Q-switch for pigmentation by Dr. Swati and Anima were noted.
- Staff such as Priyanka and Mou received special praise for their excellent service and politeness.
- Ambiance is clean and rejuvenating, contributing to overall satisfaction.
- Some noted high costs and time investment in treatment.
Surbhi Deswal
Highly unprofessionally managed Clinic, unlike my wonderfully pleasant experience of Kaya in other metro cities over the years.
I was made to wait for more than 2 hours despite having an appointment for a facial. Many people who arrived much later than I did, were not only attended to before me, but also left before I could be attended to. Upon enquiring I was told only one room is available which is busy. Leaving me to wonder what stopped them from calling me before I arrived, about informing the situation and expected delay. Speaks volumes about their respect for a customer's time.
Also, the clinic had too much commotion, shouting and no wellness/premium feel that I've experienced at other Kaya clinics without fail.
It makes me wonder if Kaya's standards have degraded since I last visited the Thane Clinic, which is logically highly unlikely given the short amount of time elapsed.
This leaves me with the thought that Kaya as a brand is not keeping a strict quality check on its clinics/employee behaviour and responsiveness to customers in all cities and clearly does not care much about customer experience being consistent.
Highly disappointed and alienated with a Clinic I have referred to many of my friends all through the years.
Nikita Sawadia
I have been experiencing Kaya from many years now and over last few sessions of my Kaya Signature Facial Therapy, which is the most premium and expensive facial at Kaya, I have experienced very unprofessional and disappointing experience.
The therapy room was very congested and was constantly making sound of machines in the room. The bed around was surrounded was only machines and felt like a storage room rather than a relaxing therapy room.
The quality of products have also deteriorated than much before and the facial massage was also not up to the mark.
The whole experience was very dissatisfied and not worth the money!
Would not recommend to opt for this branch and facial services !
Ankita Sharma
Very poor services...after burning my eyebrowis it's past one month there is no response from team.
Niladri Mukherjee
Sukanya Mazumder her behavior very rude towards the patients her behavior over the phone is very bad... Really felt insulted....
Puja Sarkar
Worst experience ever. Don't visit here. YOU CAN visit another outlet of Kaya Skin Clinc but dont go here. I spent 40k on my pigmentation treatment and the result is 0. Doctor herself delay my appointment and lastly ask me to visit kaya's another outlet in Purna Das. She can't able to perform Q-switch actually she has not enough knowledge to perform this. And lastly here doctor convince you to take one after one treatment even you already taken .They just fool you and make money and when I not showing any support to take another treatment. I don't know what they do with my skin in my 2nd last seating all my pigmentation became visible again which was fade by Q-switch . Don't know why this is happening. Totally waste of money
Dipanjana Saha
One of my worst experience ever i spend my Rs18000 over my dark circles and the result is 0... they will just fool you and convince you take some more treatment but totally its not working
Nabanita Dutta
The doctor is very good but the stuffs are terrible.I had a very bad experience
Sudipta Ghosh
WORST SERVICE.
VERY VERY VER……… UNSATISFIED
NEVER COME TO THIS PLACE👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Esther Esther
The Staffs here looks fake, unprofessionalism to the core.
Rakesh Sah
Worst and wastage of money
Asmr Bariggi
Worst service
Jayashree Chatterjee
It is a complete eye-wash. I went there for acne and comedone treatment. But the end result is zero. After 3months of treatment also the result is not really effective. None of my comedones have reduced neither in size not in numbers. They will offer you more and more treatment just to fetch money unnecessarily. Kaya products are good and can be availed online. But it is just e fooling business of different treatments costing 20k and 30k. But at the end the result is complete ZERO. All my money got in vain
Dia Chakraborty
The doctor is good but the management staff is terrible. No one talks to each other in the clinic and you waste a lot of time wither waiting for the doctor or chasing after other things. Choose any other venue BUT this.
Tania Chakraborty
If you want to go for Kaya products then please go for it because the products are amazing.But honesty speaking the services are not value for money.I have spent almost 30 k for my acne treatment(20 k for peels and 10 k for skin care and hair care products).But the money I have spent for services..acne peels..I am not happy with the results.But I want to thank Dr. Tanu Gupta for her extreme care and valuable suggestions.She is the only one reason for that you can go for this clinic.I also want to thank pampa Di for her extreme care during the treatment service.
Negative Reviews Summary ☹️
- Highly unprofessional management; 2-hour wait despite an appointment.
- Only one therapy room available, leading to poor customer communication.
- Clinic environment chaotic, lacking a premium feel.
- Facial therapy room congested with machinery, resembling storage rather than relaxation.
- Product quality and facial massage deteriorated over sessions.
- No response from staff after eyebrow burning incident.
- Sukanya Mazumder received complaints for rude behavior over the phone.
- Substantial financial loss on ineffective pigmentation treatments.
- Staff displayed unprofessionalism; management lacks coordination.
- Doctor praised for care, but overall service unsatisfactory, not value for money.
Opening hours:
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 10:00 AM – 8:00 PM