Kaya Clinic - Banjara Hills Hyderabad
Address: Le Benaka, Muncipal NO. 6-3, 2, Rd Number 1, Prem Nagar, Banjara Hills, Hyderabad, Telangana 500034, India
- ● 361 mtrs from Bajaj Electronics - Banjara Hills
- ● 457 mtrs from Punjab National Bank Banjara Hills Branch
- ● 9 mtrs from SOTC For Holidays
- ● 33 mtrs from Time Bound
- ● 199 mtrs from HDFC Bank
- ● OUTSKIRTS - Shyam Rao Nagar
- ● OUTSKIRTS - Prem Nagar
- ● WITHIN - Banjara Hills
Namratha Chandrahari
Had laser hair removal done with kaya , Banjarahills. Have to give special mention to Laser Tech Saniya tabbasum who was extremely patient during the whole procedure with me as i was anxious and tensed . She was understanding and kind.
Place is hygienic and staff are supportive.
Sumayya Fathima
I went here for laser trial session. The clinic is hygienic and staff is polite. My therapist Asa explained the procedure really well and did an amazing job, and she made sure that I was comfortable. Thankyou!
Challa Latha
I recently had a laser treatment at Kaya, and I’m extremely happy with the experience! My therapist, Lakshmi, was professional, thorough, and made sure I was comfortable throughout the session. She explained each step of the process, which helped ease my nerves
Sharifa Khan
Kaya skin clinic banjara hills would be the most recommended clince i would suggest always the most frindly staff and the doctor dr himaja is highly talented .in very short tym manager nandini would be the best person. And i loved behivor of staff . and lakshmi is best kt in clinic . happy with my session .
Gutti Reddy Akhila
I recently had a laser hair reduction treatment at Kaya Clinic, and I am thrilled with the results! The clinic is clean, modern, and the staff is incredibly professional and friendly. They took the time to explain the procedure thoroughly and made sure I was comfortable throughout the session. I noticed a significant reduction in hair growth after just a few sessions, and the treatments were virtually painless. I highly recommend Kaya Clinic for anyone considering laser hair reduction. Their expertise and customer care truly stand out!
Thanks Saba for making the session hassle free 😊
Veera Pachchala
I visited Kaya clinic banjarahills for my consultation.i like the covid protocol properly followed.
my first impression was good.soon they took me for consultation with Dr samatha.after my consultation with Dr samatha,that was a great impression.she is friendly and humble.she explained about my concerns very patiently. She suggested right treatment that suit my skin condition.i am very impressed and got my procedure done right away.she is an expert.i saw great improvement in my skin condition. Thanks to the Dr samtha for timely help and right suggestion.i suggest Dr samatha for best skin care treatment.thankyou kaya.
Nosaiba Ks
I had my skin analysis done with Dr himaja she is very understanding and professional they took the time to explain the procedure thoroughly and my LHR treatment were done by Ms laxmi she was very sweet humble and professional made me feel comfortable throughout the whole session thanks
Priyanka
The doctor Mansi Bansal is amazing, very professional and very gentle on your skin.The technician Alice was so caring and made me feel so comfortable. Overall experience was excellent...
Rashmika Koppunuri
They guided me so well and explained me which treatment is best for my skin! Thank you so much Kaya Team...@ Sangeetha
Bardhan 00
great service by dr himaja reddy maam
Shwetha Vamsiram
Very good treatment by Kaya Banjara hills..good followup .. understandimf customer needs and suggesting exact treatment..im very happy with the services...very supportive after treatment also..
Akanksha Kotagiri
Had a chemical peel treatment with Dr.shilpa garu and she was very good and I am having very good skin after that and people in the clinic are very good and polite !
Muna Ali
Thank you Uzma for the service. However, it’s difficult to get through to book appointments as no one answers the calls or returns missed calls.
Sukeerthi Sukku
Good one
Uma - Cyrus Water
Excellent service by Dr. Himaja and Nikhila, thanks for your services
Akanksha J
It was amazing. Kaya team was super helpful.
Dr.Swathi G
This clinic can cater to all the advanced care necessary, especially ultra hifu.highly recommend Dr Shilpa who explains so patiently and pleasantly.shout out to the amazing clinic manager madhu for flexibility of appointments and asa-you are an incredible therapist.
Avantika Selote
Had my first session with UZMA, extremely supportive, caring and friendly. I actually enjoyed the whole process just because of her.
Mousumi Roy
Dr Himaja is one of the most amazing specialists I have ever met. She finds out the actual concerns, most importantly her consultation is very authentic and focused towards the long term solutions.
Kaya’s services are amazing with great skincare products that actually work better on skin than many other brands.
Anjali Tiwari
Uzma did my laser and she is very professional. I would highly recommend for laser treatment in Kaya clinic
Anushka Yadav
The service is good. They have good doctors n I liked uzma's service alot. Overall it's Great
Positive Reviews Summary 🙂
- Positive experiences with laser hair removal and treatments at Kaya in Banjara Hills.
- Staff members like Saniya, Asa, Lakshmi, and Uzma received praise for professionalism and care.
- The clinic maintains high hygiene standards, following COVID protocols and providing comfort during procedures.
- Dr. Samatha and Dr. Himaja noted for their expertise and patient care, offering tailored treatments.
- Significant hair reduction observed after sessions, with many customers expressing high satisfaction.
- Challenges noted with appointment bookings and calls not being returned.
- Overall, strong recommendations for Kaya's services and team.
Shiva Kumar
Worst behaviour by staff members.. they are talking very rude
Nazia Mohsina
As a NRI they gave me real hard time for appointments they could not redeem my last year package . V bad experience.. NRIs don’t take any package from them ..hard to redeem it.
Service was good technicians r good but management v bad
Jayna Banu
One of the worst clinic, I have ever seen. It can’t fix my pigmentation, but they took around one lakh rupees. And don’t give proper treatment to that and don’t treat well too sometimes goes harsh on skin while treating if they have busy schedule .
Divya Swamy
Had a disappointing experience at Kaya Clinic in banjara hills.They made me wait over 30 minutes for a prescription after the consultation, and the management was uncordial. Not what I expected from a reputed clinic.
Safiah Yousuf
Worst skin clinic ever ,banjara hills road no 1 new staff is being appointed staff is not trained well .they burned my front chin .
Doctors should do sessions.
They are giving it in the hands of untrained girls .
Uzma is the name of the girl .
I request management should look into the matter. 2 times they burned my chin.
Harsha Vardhan
I have been to kaya two times until now. I don't have a problem with the doctors. They are great.
But the main problem is their attitude and their service.
You will feel money speaks more in this clinic rather than people.
I waited for almost fifty minutes which was okay. The doctor told her suggestions for the treatment and now enter the guys who are behind this clinic. They give me a quotation.
I agreed and said I will get one treatment done and asked her to arrange it quickly.
She goes back and comes with the tap machine in the doctor consultation room itself and asks for the payment. She said if the payment is done once, we can book your appointment. I felt the whole clinic was rather transactional and money minded more than giving the service to the patients.
Being this commercial only gives a negative vibe.
How much ever is the proficiency, quality of the doctors is, if the service is like this, nobody will come.
Ramya Kavirayuni
If I could rate this place less than 1 star, I would do it in a blink of an eye. Pathetic customer service. They take money upfront and never commit to their services. I’m a customer since the last 2 years and you literally have to beg them to block an appointment. They have a predefined response every time you request for an appointment stating they’re “fully booked”.
They never schedule any upcoming appointments and the manager here doesn’t even care. They don’t even respond to texts or respond after a day which is too late if you have urgent plans.
Kaya Banjara Hills better be aware that I can make this a big thing and have legal action taken against you and your staff for laundering money and never offering actual services when needed.
Pathetic service!!! Jamuna Pai’s clinic is 10x more better in terms of service. Totally not recommended. THEY HAVE POOR SCHEDULING SKILLS AND THE FRONT DESK STAFF NEVER RESPECTS CUSTOMERS👎🏼
I’m going to leave the same review in every possible platform so everyone is aware of their pathetic services.
Charitha
Tried getting an appointment 3 times. It was bad all 3. Insisted on email ID to even get an appointment. If the initial interactions are like this, the treatment can't be different. Editing this review. I only knew Kaya as a skin clinic, having used their services in Bangalore many years ago...hemce chased the Hyd Banjara clinic. After a poor experience trying to get an appointment, I tried Derma Dock in Narsingi, and super glad I did! No fuss, efficient and friendly doctor and clinic. Highly recommend Derma Dock
Siri D
They took money for 6sessions , but they did only 5sessions for me. No proper documentation of sessions, no proper response from staff or doctors. They are just money minded and loot our money. I would give zero rating for this .
Bhanu Priya
I did coolsculpting in Kaya Banjarahills. I highly recommend Dr Bhamini for the coolsculpting. She takes care of every detail during procedure and sees that areas are well targeted with minimal number of cycles. Therapist Sangeetha is well versed in technical details Of coolsculpting and ensures that procedure is done correctly with machine.
I am yet to see the results. Very much satisfied with Kaya Banjarahills service so far.
3rd June
Updating after 2 months of treatment coolsculpting:
I really don’t see any visible differences in the treated area. In fact no difference at all. Those who are planning to do coolsculpting- it’s complete waste of money. Until no practical results - it’s should not be charged in lakhs!!
Points are used up with out taking any treatment.
Mohammed Omar
No doubt about services. Doctors are good and services too but why do doctors keep on changing in every session. Consultation and 1st service was done by Dr. Samatha, 2nd by Dr. Bhamini and 3rd Dr. Mansi.
Why should I have to go with a new doctor every time. We are not subjects for them 😠. How can anyone consult every time with new doctor.
Consulting doctors says to continue the medicine on the 1st session for a few months, 2nd doctors says to stop and the 3rd doctor just asks about what other doctors said.
I mean, what's the whole point of consultation and treatment.
Extremely disappointed and dissatisfied with the management.
Maanasa Swamy
Very poor customer service from the front desk. They say they will get the doctors to check up on before the services but the doctor never shows up. During the treatment i was asked several times to post a positive feedback. The front desk didn’t inform when they were booking me an appointment(almost 2 months prior) in the waitlist and after almost 2 months they don’t even have the courtesy to call the customer and either confirm or deny the appointment made and are reluctant to check any other alternative appointment or check other branches to get an appointment at the earliest. They don’t even make an effort to call back the customer when they promise to call back within minutes, instead the customer has to follow up several times
Sahitya Ruby
I have gotten a pumpkin peel done. They lied about the procedure there are 5 steps in a pumpkin peel they merely did 2 stages, there is a compulsory clay mask which they did not do. they make you wait and do it incompletely and lie about it and comfort us with lies. The staff is not at all helpful they want money and are highly commercial. I felt like a scam. So unhappy with the service and money I spent.
Ramya Krishna
I wish I can them negative rating.Hopeless customer service.Money is collected upfront for the services.They trouble you so much for booking the appointments.You book one month prior before the session they will tell you, we are fully booked.The Manager Sana tells you she will call you back but never receive a call.All kaya clinics give a very very bad service.Motto for Kaya clinic take money and trouble the clients.
Srikanth Pandiri
Worst experience which I felt after taking 10 sessions of pigmentation and q switch utterly impolite from Sara who is in reception and they don't even give a proper bill for consultation and have to check the product prices if we buy from the store because they will bill one product which is in higher price while u took the lower one,I experienced this with her and she don't even care about that,they reliable for nothing.
Sneha Golechha
It's a shame to be treated so miserably at Kaya.
I am an old client at Kaya for past 11 years and I take my appointments one month before and come to the clinic on time. Unfortunately they make you wait, they make you change rooms from one floor to another on the gown. They make one wait between laser sessions. People keep knocking and walking into the room. This is not happening with Kaya for the first time but multiple times. This is highly unprofessional and I do not recommend Kaya further. Humara wasnt quite efficient in addressing this neither she was clear in discussing maintainence plan.
Shreya S Kumar
Extremely disappointed and frustrated especially during the last two laser sessions I underwent at the Banjara Hills clinic. During the last two sessions, when I felt pain and discomfort, I was told that that's how it is and I should just "relax". After yesterday's lazer session, I woke up today with hyper pigmentation, scarring and texture. It's not even like we pay per session because these people at Kaya convince you that it's more economical for you to pay the entire amount right at the beginning. Now I'm left with scars and a hole in my pocket. So very infuriating!
Rajini Kaur
Stop cheating customers, by advertising as laser hair removal treatment/permanent hair removal because u don't do this as per your Banjara hills road no.1 Hyderabad team. During consultation these cheaters simply say us we cannot remove follicles and all stupid theories. Instead of writing laser hair removal write it as laser hair reduction, because that's what your team says when we go. Wasted my 30mins by visiting them. First instance itself I felt customers were roped by furnishing wrong information over calls and advertisement by offering cheap prices for services, you are performing breach of performance for your kind of information Kaya clinics, you may face legal consequences for this. Kindly change your advertisement content. We can seek consumer forum for this.
Muneer Uddin
Took money upfront for pigmentation removal and qswitch but there is no difference or improvement, these guys are running a scam and need to be shut down as they don't show the results for which they have taken money for.
Sekhar Reddy
Behavior never changed from the staff.. they won't give appointment properly .. no proper update .. but they want money on time.. worest service I have seen... 2 more sitting left once done .. I need to stop.this worest branch ....
One of worest experience from the staff. They won't give proper appointment until we call. Today another worest experience , i reached to hospital n they said doctor not came and no appointment.. simply w
e forgot to make a call
We strongly recommend dont go this barnch
Negative Reviews Summary ☹️
- NRIs face difficulties in redeeming packages; management issues highlighted.
- Overcharged ₹1 lakh for treatment, ineffective against pigmentation.
- 30-min wait for prescriptions; uncordial management; dissatisfaction with service.
- Untrained staff caused burns; requests for qualified doctors ignored.
- Consistent delays in appointments; perceived as money-centric, lacking genuine patient care.
- Pathetic customer service; unresponsive management; illegal practices suggested.
- Frequent staff changes leading to inconsistent treatment experiences.
- Inaccurate service descriptions; failed to deliver promised results, financial distress ensued.
- Unprofessional behavior, lack of appointment confirmations, and poor communication persist.
- High dissatisfaction; warnings about legal action for misleading advertisements.
Opening hours:
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 10:00 AM – 8:00 PM