Titan Eye+ at Linking Road, Mumbai
Address: Hospital, Amrit Bhavan, Linking Rd, nr. South Avenue, opp. ICICI Bank, Vithaldas Nagar, Santacruz (West), Mumbai, Maharashtra 400054, India
- ● 134 mtrs from MMA Matrix Gym - MMA & Fitness Centre
- ● 134 mtrs from Food Square
- ● 49 mtrs from NIKE
- ● 152 mtrs from IDBI Bank
- ● 103 mtrs from Indraprastha Building
- ● OUTSKIRTS - Vithaldas Nagar
- ● OUTSKIRTS - Santacruz (West)
- ● NEAR - PACIFIC AVENUE
Himanshu Jain
Excellent store, great choices and very helpful staff. Thanks to Mr Muzammil and Mr Chandrashekhar for help with repairs.
Manali Mehta
We had a very good experience with Titan Eye, Santacruz branch. This was our second visit. The staff is very welcoming and hospitable. We would especially like to thank Saba, Vinay and Mayur. Saba is a knowledgeable and skillful optometrist. She guided my mother very well with checking her number as well as helping her with frame selection. She is very patient too. Mayur is also sincere and efficient. He had helped us with our previous purchase. We liked the quality of the spectacles and also appreciate the after sales service. Thank you very much!
Barindra Sanyal
Our family has been buying spectacles (frames, lenses) from Titan Eye+ at Linking Road, Mumbai for a very long time. We also depend on them for maintenance of the frames.
Our experience has been excellent throughout. Staff members keep on changing but the unit has been maintaining its high standard of products and customer services.
That's the reason we go back to Titan, particularly the Linking Road branch again and again.
I wish the staff members great success in the coming years.
Farzad Bhagat
Amazing customer experience. Everyone from the Customer Service Executive to the Optometrist to the Manager were dedicated to the complete satisfaction of the customer.
There was no attempt to upsell or coerce the customer into buying anything they did not want. The Customer's requirement was patiently understood and the correct solution was provided.
I was very impressed with their service. 5 stars.
Soni Madgavkar
I must give the highest praise for Mr. Muzzammin. I went in to the store only to ask about some problems I was having with my glasses which I bought in the U.S. where I live. I did not buy anything, even so, Mr. Muzammin took the time to check my glasses and explain many things about progressive glasses to me, which made a big difference. Thank you again!
Alka Shesha
I walked into this store to repair my brother's glasses as the frame screw was broken and i just loved the customer service out here. I was immediately attended by Rahul in a pleasant way, my glasses were repaired in 5 minutes by Sarfaraz and while waiting a nice bottle of water came my way and all of this with no charge at all ! You have won a customer for a long way .. Thank you Rahul, Sarfaraz & Team
Kavita Teckchandani
A full service store including eye testing, wide range of frames & lenses
Quick delivery, perfect product and most importantly a qualified, knowledgeable and extremely courteous staff
Julekha Shaikh
This was my first time so I got my eyes checked here and then chose frames and lenses required.The staff was great and everything was hassle free and quick.
Maneet Gosalia
Very professional and knowledgeable staff..Good eye testing facilities
Swadeep Kshirsagar
Overall good but the coating they say on the glass like crizal is not well priced.
Dharmi Parekh
Good service n good experience
Hardik Sadhwani
Wonderful service and staff at the store. Special mention to rahul for his prompt response. 🤘🏻🤘🏻
Abdul Tailor
Excellent service
Ram Chandra
Vinay
Hansraj Rajbhar
Vinay
Sheetal Viz
Excellent service by Muzammil
Manoj Kumar Singh
Very good service
Amita Kashilkar
Testing
Good
Rakesh Chalke
It was nice tasting.
Ravi Soni
Good consultant
Shailesh Gulekar
Eye testing done.
Good staff
Sunil Kamble
Vinay Kumar
Ashok Kumar
Umar
Vicky Sakhale
Vinay Kumar
Krunal Dhruv
Very Friendly store, Vinay Rajput is very cooperative and the lenses which I have taken from lenskart. That lens created headache to me
Shreya Ghosh
Good Store. Thanks Vinay for instant help.
Kallu Jho
Umar
Positive Reviews Summary 🙂
- Excellent store with great choices and helpful staff.
- Mr. Muzammil and Mr. Chandrashekhar assisted with repairs.
- Saba, Vinay, and Mayur provided welcoming service at Santacruz branch.
- Saba is a knowledgeable optometrist; guided frame selection and eye checks.
- Amazing customer experience without upselling; customer needs prioritized.
- Rahul, Sarfaraz & Team ensured quick repairs and excellent service.
- Full-service store offering eye testing and wide range of products.
- Professional and knowledgeable staff; hassle-free first-time experience.
- Overall good service, though pricing on coatings like Crizal could improve.
Unmesh Chavan
When we went to your showroom of santacruz west to buy glasses, your salesman Mr.Shukla accompanied us to watch the security of your showroom. Did he feel like a thief because we just came on clothes? If you want to see, watch your CCTV footage. If this is the behavior you are giving to coustmer then how will we come back and what will we tell people.Before this we in lawrence and mio we Rs. 13000 glasses have been bought. Check if you want. We came to your showroom in the name of TATA brand but the behavior is very bad.
Rohit H
I went there with my mom for checking out some eye glasses , but the staff wasn't that friendly or warm .not all but some , like the lady in the while scarf who wears on her head , she was giggling with the cash counter staff at us as my mother had some query , shame on people like this who can't even respect elders , I felt like slapping all of them that time won't recommend this place at all specially the Santacruz Titan eye store .
Shakshi Dodia
Unfortunately the worst experience I ever had . Titan eye plus being such a promising brand has looted money blindly. Mayur had assisted me and I am extremely dishearten with the service. No value for customers money and disgraceful behaviour. I hope the legal action I take gives me the deserved justice.
Namita Chaubey
More than a month has passed after payment of full amount but still the goods are not delivered nor any intimation got
Rahul Sadarangani
Poor Service, Uninterested staff. Rude store manager
Not expected from brand Titan
Savita Thukral
They may look good but I didn't have a great experience.Got glasses worth 8400 changed in my frame. Not comfortable. 2 stars for hospitality.
Shahid Ahmed
I purchased my glasses and came to pick up along with my son, was also interested to purchase his glasses as well, I had to wait 30 min to do my son eye checkup and when I again enquired about check up I was further told to wait another 15 min.
This is bad and not acceptable.
Tasneem Fanaswalla
Hope we get the best thing at the first go.
Balkrishna Padte
Arrogent behaviour
Negative Reviews Summary ☹️
- Salesman Mr. Shukla suspiciously monitored customers in Santacruz West showroom.
- Staff, including a woman in a white scarf, giggled at queries, showing disrespect to elders.
- Mayur provided disappointing service; customers feel looted by the brand.
- Goods delayed over a month post full payment; no communication received.
- Store manager displayed rudeness; overall poor service noted.
- Glasses worth Rs. 8400 uncomfortable; only received two stars for hospitality.
- Long waiting times for eye checkups; unacceptable delays experienced.
- Overall negative experiences lead to lack of recommendations.
Opening hours:
- Monday: 10:30 AM – 9:30 PM
- Tuesday: 10:30 AM – 9:30 PM
- Wednesday: 10:30 AM – 9:30 PM
- Thursday: 10:30 AM – 9:30 PM
- Friday: 10:30 AM – 9:30 PM
- Saturday: 10:30 AM – 9:30 PM
- Sunday: 10:30 AM – 9:30 PM