Titan Eye+
Address: Shop No, 2, Jamuna Apartments, Swami Vivekan, anda Rd, opp. Shoppers Stop, Bharucha Baug, Parsi Colony, Andheri West, Mumbai, Maharashtra 400058, India
- ● 277 mtrs from HDFC Bank
- ● 297 mtrs from Shoppers Stop
- ● 113 mtrs from RVG Educational Foundation
- ● 93 mtrs from Trupti Farsan & Sweets
- ● 303 mtrs from VIJAY SALES - ANDHERI (WEST)
- ● WITHIN - Parsi Colony
- ● WITHIN - Bharucha Baug
- ● OUTSKIRTS - Andheri West
Rahul Jamadar
This place offers great variety of watches and perfumes. Staff is very cooperative and attends each customer with priority. I was able to purchase a watch just within 15mins. I gave my requirements and with few moment to my surprise I was offered with 4-5 watches for selection. Worth visiting and will suit your pocket!
Yousuf Alam
Best place to be in Mumbai if you need Contacts Lenses.
I had to get contact lenses first time but was very scared.
They have very helpful staff at the branch named Mansi here.
She spent 1 hour with me just to get the contact lenses practice properly.
I would not have able to get it done with any other doctor .
I was also supplied with different types of free trials to check which is the most comfortable for me.
So overall it is the best experience ever .
Will recommend to everyone one to come to this branch specially for contact lenses if you need them for first time .
Vidya Suvarna
We were assisted by Faras who guided us really well to choose eyeglasses. His service was great. Happy to shop 😊
Parvin Bano Chhotak
great service by mr faraz
Sayeed Ahmed
Great service by mr faraz help me with my eye test and recommed the best solution really appritiate the honesty
Nitin Malodkar
Staff is really helpful and Mr Farah done my eye checkup suggested me the right really great
Fiza Shaikh
It was overall awesome experience optometrist Mansi and manger Manish help allot select a frame and after sales service is also awesome
Thanks to both
Sk Asif Ali
Great service by Mr Shafiq. Repair my broken frame with in minutes. Really appreciate the work he done with so professionally
King Levi
Great service and good vibes
Faraz Shaikh
Great service
Faraz Shaikh
Great service
Mrityunjaya Jha
Good experience..Value for money
Godwin Daniel
Sushma has been really helpful and polite with us.
Thank you so much
Rukshana Gandhi
Good staff n co operative. Disciplined staff. Keep it up
Siddhesh Nandoskar
good service provided by store had a great experience
Aakash Purohit
I was looking for priority delivery of specs and Yashoda madam did help a lot
Sushma Bind
good Service and great experience Staff Yashoda Kalyani
Atul Khandelwal
Mansi was very good
Vrushali Wargoankar
Excellent eye testing experience given by optom mansi , very professional and staff behavior also nice, thank you titan
Niranjan Wagh
We were assisted by optometrist Mansi Manjrekar who tested vision along with helping us choose eyeglasses. Her services were great.
This Titan eye+ store lacked sufficient AC cooling in the heat sweltering month of April... Don't know the reason why but it's high time the store rectified the AC problem.
Dharmendra Sharma
Excellent service given by optom Mansi,variety of frames, professionally explained.
Positive Reviews Summary 🙂
- Variety of watches and perfumes with fast service.
- Mansi's supportive guidance for first-time contact lens users.
- Faras and Farah provided excellent assistance for eyeglasses and eye exams.
- Mr. Shafiq repaired a broken frame quickly and professionally.
- Yashoda prioritized delivery and provided great service.
- Overall positive experiences with helpful, polite staff.
- Issues with AC cooling in Titan store during hot weather.
- Highly recommended for eye care and accessories in Mumbai.
Mrunmayee Shrungarkar
The eyechecking staff was arrogant...we felt he was too bossy. And made experience not gr8. You definitely lost loyal customer. Rest staff members were good .
Namrata Desai
While the shop is good aweful customer experience. They are always short of staff. They expect customers to wait for billing for 10 to 15 mins.
Ranu Bhandari
Full advance payment.. This is not market standard.. Also, when I am paying.. I need to have an acknowledgement stating what I am paying for.. Instead I get an generic acknowledgement stating an internal number.. This is quite nonsensical..
Rajiv Shah
Repeatedly gets loose from the day I bought the specks. The optician take a day to refit but again the same problem.
The frame costs 5000 and with glasses aall most 20,000. It and was supposed to be comfortable. But not able to use it now.
Fatma Zohra
Very pathetic experience with the staff. I purchased glasses for my kids on June 30th where the lens itself was above 5k. Frame broke and even the lens got scratches. I went to the shop and asked them to repair it as it was within warranty period. They simply denied any support citing that it's broken and we can't help you.
Congrats XXX for the successful enrollment of Titan Eye+ Spec Assure Plan, powered by Zopper with Plan ID UNK9121038 T&C apply - Solvy
WHAT'S the point of above plan.
Now I'm searching for another shop for specs for my kid.
Dr. Pradhyumn Rathi
Staff is good . But Titan lens and service is poor quality.
I have paid for lenses 4 days back and still no clue as to when it will happen reciept no. A9E0009852..
Also had taken a Titan lens with anti- scratch coat.. but in 6 months of normal careful usage it has infinite scratches.. I doubt whether they actually did any coating or just robbed my money off. ?
Chessbhai
I live in the area since 6 years and have brought my previous two spects here. However things seems to have changed. People have become unresponsive. Had a very bad experience and thus had to write this review ....
Aman Bajaj
Worst experience. They don’t deliver the specs on time and delay it further and further with reasons like lenses were rejected in lab, technical issues and all.
Suman Sidana
Wld like to rate it A BIG ZERO. i bough a very expensive set of glasses and the frame has come undone atleast 7 times !! When i finally raised a big noise the 7th time, store manager reacted worse that street side person. Store said it was company policy that customers cannot speak to anyone and can only comlain over email!! Email id provided for complaint for incorrect! when i insisted on a customer care no - toll free no. provided was also incorrect! Both PRODUCT AND SERVICE LEVELS extremly extremly poor. Corner store provides better quality and service than at Titan eye
Naresh Dua
Technician Staff inexperienced not upto the mark. Only good till the sale is completed. Bad service. Not willing to understand the needs of customers
Ajay Sheth
Bought a frame and progressive lens, paid in advance. On reciving SMS - went to collect my eye glasses. Was shocked to know my product was delivered to someone else. Phatetic internal controls. Now I have to wait for them to identify a person to whom they delivered and pray that it gets returned in safe condition. Can't believe such a goof up can happen at Tata store. Highly disappointed.
Narendra Patwa
Very poor. I ordered for spect. They promised me 5 days. I went after 7 days. It was not ready. And hight of it today after phoning twice I have no answer.
Farshid Mistry
I have been to Titan eye multiple times but the service is not upto the standard required and they always have issues while you try and redeem your loyalty points.
Pankaj Mehta
Service poor...Staff promised delivery in the evening and on reaching...excuses were given for not giving delivery...On the top argued a lot....Bad manners
Zeeshan Khan
I'm not satisfied for Titan watch model fas Gaya le k Mai bakwas design 😠
Daddu
It is NOT official Titan service centre.
They gave an estimate of Rs 600 for replacing a part which I got it done from Prime Time @ Andheri station in Rs 150.
Cheaters.
Anuj Shukla
No one ever seems to answer the telephone number given in their listing. They are either too busy or they just don't care.
Jay Patel
Had bad experience over here ...
Vikas Sunil Jangid
Wouldn’t recommend.
Negative Reviews Summary ☹️
- Aweful customer experience, short-staffed, 10-15 min billing wait.
- Full advance payment demanded, generic acknowledgment issues.
- Repeatedly loose frames, poor refitting service, $5000 frame, unusable glasses.
- Denied warranty support for broken kids' glasses, frustrated with Spec Assure Plan.
- Poor quality Titan lenses, delayed lens delivery, scratched lenses after 6 months.
- Arrogant eyechecking staff, good other staff, lost loyal customer.
- Unresponsive service, bad experience after being a long-time customer.
- Specs not delivered on time, multiple delays blamed on lab issues.
- Inexperienced technician staff, unwilling to address customer needs.
- Delivered glasses to wrong person, poor internal controls.
- Delayed orders, promised in 5 days but took longer.
- Loyalty points redemption issues, overall service below standard.
- Arguments during delivery, bad manners from staff.
- Non-official service center, high-price estimates for simple repairs.
- Telephone unresponsive, poor customer service.
Opening hours:
- Monday: 10:30 AM – 8:30 PM
- Tuesday: 10:30 AM – 8:30 PM
- Wednesday: 10:30 AM – 8:30 PM
- Thursday: 10:30 AM – 8:30 PM
- Friday: 10:30 AM – 8:30 PM
- Saturday: 10:30 AM – 8:30 PM
- Sunday: 10:30 AM – 8:30 PM