Titan Eye+ at BTM Layout, Bangalore
Address: 944, 16th Main Road, BTM Layout, near to KFC, BTM 2nd Stage, Kuvempu Nagar, 2nd Stage, BTM Layout, Bengaluru, Karnataka 560076, India
- ● 360 mtrs from Udupi Garden
- ● 225 mtrs from National Poet Kuvempu Park || B.T.M Layout || Bengaluru
- ● 139 mtrs from Domino's Pizza | Btm 2Nd Stage, Banglore
- ● 331 mtrs from Swami Vivekananda Sports Ground
- ● 151 mtrs from CANARA BANK - BENGALURU BTM LAYOUT
- ● OUTSKIRTS - BTM 2nd Stage
- ● OUTSKIRTS - Kuvempu Nagar
- ● WITHIN - BTM 2nd Stage
Shiv Shankar
What I liked here is the speed of delivery, the eye tests done by the optometrist and the patience displayed by the optometrist while I was selecting the frame. The reason I am deducting one star is because of lack of third party frames. It was mostly Emporio Armani and some notable brands like Oakley, Carrera, Prada etc were missing.
Vittal Garage
Good service and very satisfied
Mohan Siddharth
Good store to explore with different price variants
Staffs especially Selvi and Divya are very polite and technically sound to cater your product needs
Lovy Agarwal
Mr. Ashok was very attentive and friendly during the eye checkup. The place is at the best location for ppl staying in BTM. Although I couldn't get the frame within my required budget which was available in other branche of Titan so giving 4 star.
Nitin.B. Patil
Was nice, service was good. Denna Babu was really helpful.
Poonam Daluka
Mr Ashok was very friendly and supportive, helped me out in finding my correct eye power for lens, but my eyes were red and burning when used lense in my eyes
Shaif Alam
Good service they r polite also
Soumen .S
Ashok is skilled and treats very well.others staff as well.
Faiza Banu
Good staff had a very nice experience .
Lalit Arora
Happy with free service. Supporting staff.
Soubhagya Ranjan Nayak
Good place you can find veriety of frame
Vaishnavi Dodamani
Best customer experience
Eralingappa Prama
Excellent service
Nagendra R
Excellent services
Sangram Keshari Sethi
Excellent collection
Mohammed Bilal
Excellent
Rajput Biru Singha
Excellent
Sunil Dhanuka
Helpful
Mohammed Idrees (Vamp)
Best Titan Eye outlet in bangalore.The store was clean , well organized and had a comfortable atmosphere. Such a good experience with the employee's working There . very humble and kind. Mr. Tippu Mastan , one of the bestest I can say. Overall , I had a great experience at this outlet of Titan Eye +. I highly recommend this store to anyone looking for quality eyewear and excellent customer service.
Santosh Bharadwaj
I had a wonderful experience at this spectacle shop. Shobha, in particular, was incredibly kind and patient throughout my visit. Their eye testing process is by far the best compared to other stores. They even went the extra mile and conducted a second eye test just to ensure all my doubts were cleared. Exceptional service and a truly customer-centric approach. Highly recommended!
M D
The day before yesterday I visited the shop and had a wonderful experience. Thank you Mr. Tipu Mastan for your great and quick service. I really appreciate his exceptional service. Highly recommended.
Shwetha Salian
Had a great experience at Titan Eye Plus for my specs repair. The service was quick and hassle-free. Highly recommend their efficient and reliable eyewear services!
Sehwag Akki
Awesome service.....
Thanks for amazing quality of classes....
Moreover Titan it's self is brand....😎
Just have once ....
Cmg to the staff nd Manager ,they are simply Superb 😊
Thank you Once again Titan ❤️
Shilpa Hurket
Really good store of Titan. The staff is really courteous and explained about the progressive lenses. They are not money minded and give genuine advice to customers
Mitali Kushwaha
Nice and helpful staff, when I gave the frame for repair which was out from the warranty period they took it for repair and gave 2 pairs of temporary lenses to me which matches my power till the time my frame were repaired.(1 day)
Loved the hospitality and details provided during my interactions.
Suresh Kumar Pinglay
Visited the shop today, 17th March 2023 to get my broken frame repaired. Vindhya who took care of this explained to me that the current frame cannot be repaired but was willing to put the existing lens into a new frame....
It was a big help for me as this lens is the most comfortable lens for me.
As promised she did a good job and I'm extremely happy with the service.
A big thanks to Titan Eye + for excellent customer service and I'm a happy and satisfied customer....
Mandar Pandit
I recently purchased spectacles from this store. The staff was very friendly and courteous. They helped us to re-confirm the specifications prescribed by Doctor with their equipments with alphabets projection in Red-Green colour, which was not even done by eye hospital. They spent time with us explaining diff lenses, their features. They used equipments to fix focal length, spects fitment. Received all updates via SMS. I found their customer centricity is high class. I would certainly recommend this store to everyone. For me, they are 10/10.
Roshni N
One of the best shop with variety of options. Really good store of Titan. The staff is really courteous and explained about the progressive lenses.
Miss Fathima who attended me gave good knowledge on choosing the best options.
Positive Reviews Summary 🙂
- Exceptional customer service and support from staff like Shobha and Mr. Tippu Mastan.
- In-depth and thorough eye testing process, with second tests for clarity.
- Quick and hassle-free specs repair services provided.
- Helpful staff, including Vindhya and Miss Fathima, who explain lens features and options.
- High customer centricity, with fast service updates via SMS.
- Positive atmosphere and cleanliness of the store, making it inviting.
- Some limitations in third-party frame brands; mostly premium options like Emporio Armani.
- Notable helpfulness from Selvi, Divya, and Ashok during consultations.
Aswin Swaminathan
I recently bought cooling glass at this store. Not a good experience. First they made a mess of the lens since they didn't have what had wanted. Then had problem with payment since the card reader wasn't working and so wasn't Google pay. Had to walk some distance to withdraw cash and pay. Need to improve customer experience
Divya Tailang
Titan eye+ guys are doing just time pass. Make sure if you have existing spects frame and you want to replace the lenses only confirm that if these people are actually able to fit new lense in your old frame because mine they have broken while fitting lenses and told me your frame is old so it's broken.
Rakesh Shine
During purchase:
Customer service is too good.
Detailed eye checkup. Understanding customers requirements and giving suggestions from executive is priceless. Variety of glass frame. I really appreciate for one suggestion that to change nose pad in every 3 to 4 months.
After purchase (6 month later)
Went for nose pad change. They told go to HSR layout branch. No proper response from executive.
Horrible service after sales.
Before purchasing and after sales service is totally different .
Thanks
Parveen Sultana
I got my mom's spectacles ordered here. And let me tell you it wasn't cheap. They suggested us that they will be able to change the lens in the existing frame itself. We went ahead with the plan. And they ruined the whole glass. They made some changes to the frame and once when my mom wore to test them, she wasn't comfortable at all. We took the glasses and she tried it on for 3-4 days thinking it'll adjust. But it never did. So we went ahead and ordered a little less costlier every day wear glass and amazingly they destroyed that as well. My mom could never wear those glasses and she never could get comfortable wearing them. According to the store people, they tried n number of times to make it right, but it never got right. My mom could never see any difference. Money lost. No glasses. It was a huge waste of commitment. So trust me when I tell you your service is one among the worst of all.
Rishi Porwal
The team is inexperienced and lacks basic skills. I had visited the store given my good personal experience with the brand in the past but the experience with this store has been very very bad. The specs made were faulty and when pointed out the staff was not ready accept such a big flaw to start with. Later they acknowledged but could not fix it even after multiple attempts. At the end I went to a non branded shop next to them who fixed it in 5 min. Very inexperienced team with no prompt response. Customer service is also pathetic. This store experience made me switch my brand after a long period of brand loyalty with eye plus.
Paramjeet Thakur
Nice range of products and good services
Negative Reviews Summary ☹️
- Great initial customer service; however, post-purchase support is lacking.
- Poor after-sales service; directed to HSR layout branch without help.
- Inexperienced team; faulty specs, no prompt response.
- Failed attempts to fix issues with lenses, wasted money and time.
- Poor frame adjustments ruined existing glasses; complaints ignored.
- Payment issues due to malfunctioning card reader; poor customer experience.
- Overall dissatisfaction; loss of brand loyalty after previous good experiences.
Opening hours:
- Monday: 11:00 AM – 8:30 PM
- Tuesday: 11:00 AM – 8:30 PM
- Wednesday: 11:00 AM – 8:30 PM
- Thursday: 11:00 AM – 8:30 PM
- Friday: 11:00 AM – 8:30 PM
- Saturday: 11:00 AM – 8:30 PM
- Sunday: 11:00 AM – 8:30 PM