GANGAR EYENATION - Phoenix Marketcity, Kurla
Address: F - 44, F - 44, Lal Bahadur Shastri Marg, Kurla West, Kurla, Mumbai, Maharashtra 400070, India
- ● WITHIN - Phoenix Marketcity
- ● OUTSKIRTS - Ashok Nagar
- ● WITHIN - Kurla West
Rizwan Shaikh
Good service
Saba Imran
The service by Mr. Amit at this branch was great. He was very attentive and understanding about our needs. Totally recommend if you are looking to get your glasses made.
Shaiful Lohadiya
I recently got my glasses made by Jigar, and I couldn’t be happier with the experience. From start to finish, his professionalism and attention to detail were exceptional. He took the time to understand my requirements and ensured the glasses were a perfect fit, both in terms of comfort and style.
J L
My wife and I got new glasses at Gangar Eyenation. Amit was incredibly helpful, knowledgeable, and patient in guiding us to the perfect pair of eyeglasses. His expertise and friendly approach made the experience seamless. Highly recommend his service!
Ziaul Shah
Haseen Shaikh helped me very well in getting things done perfectly. Keep up good work. Excellent !
Lysa John
Excellent service and very timely follow up by Mr. Ajit... I needed the glasses in a few days before traveling out of the country and this was made possible before the expected time. Very grateful for the prompt and friendly service!
Priscilla Sundar
very good experience at gangar opticians Kurla outlet. I got a very comfortable contact lenses as the examining of the vision were accurately done. Thanks to the customer service team at the outlet and Rutika. All the best 🙂
Chinmayee Patil
Amit helped me in identification of perfect glasses for my face-cut. Overall happy with the service.
Santosh Kamble
Good service, should visit. Nice experience. Good staff .
Saquib Ajmer Khan
Professional staff and helpful
Shaikh Imad
It was Good
Rakesh Keisham
Good Service given by Shahnwaz Salim, various explanation and we'll satisfied at final purchase.
Thanks.
Pratima Singh
Shahnawaz was sales man for us. His knowledge about the product specifications is amazing. Good service, suggestion and humble behaviour.
Store should provide some better offers for premium brands
Shazia Firdous
Had an nice experience, mr vijay did his best possible to not let us down.. Will come again soon. Insha allah
Hrishika Nahata
Friendly and attentive staff, good collection, and if you want to customise anything they will get it done for you
Sindhu P
Sujata jadekar optimistic.
She was very polite and guided very well.
Shanwaz Shaikh was also very helpful
Kris Veerapen
Excellent service from a dedicated team at Gangar Eyenation, Kurla. Spared no effort, professional advice and personal attention. Thanks to Vijay and the optometrist on duty for this shopping experience.
Ajay Sharma
Product is really good but there is no discount on purchasing on multiple quantity
Prakash Thakur
Kindly improve the quality of cases. Less variety and quality and look is very bad. Improve your customer service compare as compare to your competitors .
Kim Dabu Ph
Very good
Biplab Dbarma
excellent service
Santosh Singh
Good service and supportive staffs
Abhishek Chauhan
Great service and customer centricity
Kaushik Debbarma
Good service
Rishav Badola
Great service and expertise. Would recommend
S Nag
Very good customer service
Aniket Singh
Great services, good product collection.
Positive Reviews Summary 🙂
- Exceptional service by Mr. Amit and Jigar, ensuring perfect fit and comfort for glasses.
- Helpful guidance from Haseen Shaikh and Shahnawaz Salim with impressive product knowledge.
- Timely assistance from Mr. Ajit for urgent orders, making travel preparations easier.
- Accurate vision examination and good selection of contact lenses; thanks to Rutika.
- Friendly and attentive team, including Vijay and optometrist, providing personalized attention.
- Suggestions for better offers on premium brands and improved case quality noted.
- Overall happy experiences, highly recommended for eyeglasses and contact lens needs.
Shivani Khadtare
They did not solve my problem of blurred vision even after purchase of the specs . Pathetic post sales service. Mr Siraj did not even provide any solution+ argued for half an hour + refused to check the no.
Vikram Shetty
After being a loyal customer for 15 yrs & buying tens of specs got insulated by AJIT at the store who refused to check my vision before ordering the specs. Not buying any more from Gangar any store.
Prateek Dubey
Decent collection but seriously the two gentlemen, one the salesman and the elderly support staff should be trained to try to do sales rather than silly talks and disheartening behaviour same as we see in the fish markets, only difference is one person generally doesn't spend 9000 rupees.
H K
These guys are cowboys and thieves.
I bought sunglasses for only INR 1800. It was a prescription glass. Unfortunately I started to get headaches when ever I wore these glass only to realise that they had got the prescription wrong by 0.25. When I complained and took the glasses back they argued with me and refused to deal with the problem. We than rang head office but the receptionist refused to deal with our call.
Eventually we spoke to the area manager as he was just as nasty as the stores. I’m a NRI and such behaviour from these store gives bad name for tourists visiting this country. Sadly these people have no shame and my only advice is keep away from these unprofessional cowboys especially if you are a tourist visiting india as it is the likes of Ganger nation who will treat customers in this pathetic way especially when they have made the mistake. I will off course inform all my 4,000 friends in the UK not to visit this company as a warning of what might happen to them as well as my fellow friends here in Mumbai as well. As the Chinese proverb says “ the fish always rots head downwards” shame on the directors of this company!!
Aaron Remedios
I bought Oakley sunglasses (prism) in 2019 start and the lens tint has worn off even after just wearing it on occasions, I’ve been trying to contact them (Gangar Eyenation Kurla phoenix market city outlet) but never received a response from them, still waiting for a response.
Sharukh Khan
Bad after sales service. They have only one fix day where you can give your spects for repair. Also they don't have basic nosepad in stock. Now they are keeping my frame for 4 days just for nose pads. I bought the specs first time from this brand and i regeret it. I have been buying from lenskart but never faced such issue they repair it give the specs on the spot. Never gonna buy from them.
Smriti Tiwari
the store at Phoenix market city is a small one, they keep limited stock. The stock is of good brands though. I wouldn't rely on their optometrist .. she gave me an incorrect prescription which was quite different from what I got after eye test at two other places.
Negative Reviews Summary ☹️
- Blurred vision issue unresolved despite purchasing specs.
- Pathetic post-sales service; Mr. Siraj argued and refused to assist.
- Loyal customer insulted by AJIT; refused to check vision prior to ordering.
- Unprofessional behavior from staff; disheartening sales tactics.
- Prescription sunglasses wrong by 0.25; headaches ensued, poor customer service on complaint.
- Area manager equally unpleasant; no response to product defects.
- Bad after-sales service; only one repair day, lack of basic stock.
- Incorrect prescription from optometrist contradicted by other tests.
Opening hours:
- Monday: 11:00 AM – 9:30 PM
- Tuesday: 11:00 AM – 9:30 PM
- Wednesday: 11:00 AM – 9:30 PM
- Thursday: 11:00 AM – 9:30 PM
- Friday: 11:00 AM – 9:30 PM
- Saturday: 11:00 AM – 9:30 PM
- Sunday: 11:00 AM – 9:30 PM