Petals Woman's Clinic
Address: 11 A , Sarojini Naidu Sarani, Rawdon St, Elgin, Kolkata, West Bengal 700017, India
- ● 40 mtrs from Kookie Jar
- ● 6 mtrs from Cafe Coffee Day (CCD)
- ● 207 mtrs from Kala Mandir
- ● 115 mtrs from Mira Temple
- ● 154 mtrs from Rani Birla Girls' College
- ● WITHIN - Elgin
- ● NEAR - Auckland Square
- ● NEAR - Mullick Bazar
Kaushani Dey
Good
Susmita Ghosh
Good
Anoushka Majumdar
Petals clinic at Rawdon street is a well organised clinic with very helpful and cheerful staff . Manisha Maam handles the appointments and is extremely approachable and efficient, she caters to individual requests. Dr Ananya Basu who conducts the scans is extremely kind and gentle, the way she conducts the scans patiently and explains while doing the tests is very reassuring. Another important aspect in the scans were after the test is over, Dr Ananya calls the spouse and explains the test findings, answers queries and reports are also given almost within 30 mins of the test completion. I would recommend Petals clinic to one and all.
Shraddha Sutar
I had a very good experience at the clinic. The staff is very friendly and helpful. The team of doctors is excellent. Clinic has all necessary facilities. The service, reports are all given timely. Happy with the experience.
Md Rowshan
We have been consulting Dr. Smitha Gutgutiya for the past eight years, starting from when she was seated at Bellevue Clinic and later at Papilio. Over the years, her dedication, expertise, and personalized approach to patient care have made her our trusted healthcare provider.
Our recent visit to Petals Health Care further reinforced our confidence in her. Dr. Smitha’s ability to diagnose with precision and provide effective treatment is truly commendable. She listens patiently, explains everything clearly, and ensures the best possible care for her patients.
A special mention goes to Ranu di, whose warm and caring nature adds to the positive experience at Petals. Her efficiency, kindness, and supportive attitude make every visit smooth and stress-free.
Petals Health Care is not just a clinic but a place where patients feel valued and cared for. We highly recommend their services, especially under the guidance of Dr. Smitha Gutgutiya and the wonderful team supporting her. Thank you for consistently raising the bar in healthcare!
Anindita Sadhu
Very sincere and attentive staffs. Doctor is very soft spoken and caring. Tests are done with utmost care. Very reliable and well equipped clinic. One can get coloured sonography pics here.
Amita Dharmraj Singh Chauhan
Had a very pleasant experience at the clinic
The staff is very friendly and accommodative ..special shout out to Aarfa and Dr Annanya Basu
Both made my experience seamless ..
Thank you for the positivity .. warmth and friendliness .. Would recommend this place for a comfortable experience and advanced range of diagnostic arrangements and availability
Preety Gupta
My experience at petals clinic is really satisfactory ,staff is very helpfull and caring and Smita gututia and prachi mam is really nice doctor and helps in resolution and really caring for women and family. Loved it!!
Rina Singh
Stupendous service by entire team... I can't thank enough for the special, excellent care provided and for the unique gift you are to your pateints.. I am blessed that Smita Madam is my doctor and have great confidence on her abilities. Thank you so very much for the great care to entire Petals Team...
Imran Sarkar
Dr. Smita is very cordial and helpful.She listens to all your details.Support staffs and nurses(Manisha, Ranu) are very helpful.
Surajit Betal
Great service and Dr ananya basu mam very well behaved polite thanks
Saloni Jain
Very accommodating staff and work procedure!
Shruti Shah
The clinic is very clean and well maintained. The staffs are friendly.
Pinaki Kotecha
Experienced doctors and very polite staff. Appointment management is not good and the waiting times are too long.
Sumit Jaiswal
The worst reception and operation encounter you can get when it comes to transparency.. they will just fool around, never give you any clarity on the charges beforehand, and later will make all kinds of excuses.. beware of the receptionist 'Rimpa' & the lady handling the operations 'Manisha Patwar'..they will lie their way through.. Their test cost would be 2X of the market price, and if you get them done outside.. they would try to recover this with add-on consultation fees on every visit.. The only saving grace is Dr. Gutgutia consultaions..They really need to train their operations staff better for clear and transparent communication to the patients.
Update : Mr. Rajorshi from the operations has reached out and was instrumental in improving our further experiences on the following visits. We thank him for his intervention.
Tanuja Halder
Bhalo service sabai theke
Samiksha Sanghi
Understanding staff and doctors, smooth communication and helpful administration.
Two areas of improvement are -
1. Network connectivity - very very poor.
2. Waiting area maintenance - strong poor smell and suffocating sitting arrangements.
Swarup Kr Giri
Service is better but price the highest.
Ankita Agarwal
I had a good experience.. the team of doctors is great.. all the staff is well behaved.. and they are always smiling and provide a good environment..
Fatema Chowdhury
I came from Bangladesh for short visit. I am very old patient of Dr. Smita Gutgutia Mam from 15 years, I am very happy with her services.
This is advice from my side please proper guide out station and Out of country patient and provide them single number so they can talk only single or only 2 person carefully. Because of patient harassment. We are come very short time that’s why please properly guide us & please give us 1/2 number for overseas number.
Thank you.
Regards.
Fatema Ismat Ara Chowdhury.
Konika Mondal
Good.
Sija Roy
Good sister
Arpita Roy
All staff is good
Khan Sanakhan Sana
Petals clinic is very good. Dr. K. N. Siddiqui sir is a very good doctor
Sumona Halder
All staff is good
Bindu Debbarma
All staff are very helpful.
Rajan Roy
Good
Rima Das
Service ta khub bhalo
Positive Reviews Summary 🙂
- Well-organized clinic with cheerful staff
- Manisha handles appointments efficiently, catering to individual needs
- Dr. Ananya Basu conducts scans gently, providing clear explanations
- Reports available within 30 mins post-test
- Long-term patients praise Dr. Smitha Gutgutiya for her expertise and patient care
- Efficient support from Ranu and Aarfa enhancing patient experiences
- Service is timely; however, waiting times noted as long
- Concerns about communication transparency from some operational staff
- Improvement areas: network connectivity and waiting area maintenance
- Clean, friendly environment highly recommended by multiple patients
Sidhesh Ganeriwala
Really poor experience for us.
We showed the doctor once for non-preg related concerns. The doctor prescribed some tests. When we sent the reports, we got no response for a week. We called multiple times everyday for a week, and our call was picked up just twice. Both the times we were told that the Doctor would check the reports and respond, but we received no response whatsoever.
Also, they will encourage you to get blood tests,etc. done from there. However, what they will not tell you is that if you get tested elsewhere, they charge Rs. 200/- extra every time to see an outside report.
So, we ended up paying the Doctor's fees first to get tests prescribed and then when we wanted to show those reports, we were again asked to shell out money. And despite all of this, we are still awaiting any response from the doctors or anyone from their team.
Debojit Das
Most of the reviews are paid. I had horrible experience.
Me and my wife went to Dr. S. Gutgutia for infertility issue. First several months were wasted because the medicines which were prescribed were supposed to be taken after successful conceive. The medicines were not for treatment of infertility. After wasting several months, when we again went there, we were referred to Dr. R Gutgutia who runs a IVF business center known as Nova. Where Dr. R Ghuthutia, husband of Dr. S Gutgutia told us scary things and gave us one month time to get IVF done as he saw two desperate volurable couple. After listening to his business advice we were broken, terrified. He was not interested in treating infertility. All he wanted was money and IVF done repeatedly. All hopes were lost. Thankfully we did not listen to husband-wife combo businessmen and we went to other doctor who cured infertility issue within a month just by prescribing two medicines. Beware of the reviews. Most of these reviews are paid.
Anshul Choukhany
Special shout out to Avoid Dr. Shamim for any scans.
Alok Kumar Jain
Too much waiting time, for a basic consultation you need to wait for min 2 hrs.
Weak Patient mangement system.
Poorly trained staff.
Doctors are good.
Nilesh Jain
The worst doctors and nurses takes very long time in any reports. The waste of money and time. Consultation fees also too high
Negative Reviews Summary ☹️
- Poor communication; no response for a week after sending reports.
- Multiple calls made, only two answered with no follow-up.
- Charges extra Rs. 200/- for outside lab reports.
- Misdiagnosis and wasted months due to incorrect prescriptions from Dr. S. Gutgutia.
- Dr. R. Gutgutia focuses on IVF for profit, creating fear instead of providing care.
- Long waiting times (2+ hours) for basic consultations; weak patient management.
- Poorly trained staff; high consultation fees.
- Patients warn against Dr. Shamim for scans.
Opening hours:
- Monday: 7:30 AM – 7:30 PM
- Tuesday: 7:30 AM – 7:30 PM
- Wednesday: 7:30 AM – 7:30 PM
- Thursday: 7:30 AM – 7:30 PM
- Friday: 7:30 AM – 7:30 PM
- Saturday: 7:30 AM – 7:30 PM
- Sunday: 7:30 AM – 4:00 PM