Titan Eye+ at Sarjapur Road, Bangalore
Address: 86/2, Sarjapur Main Rd, opp. to Barbeque Nation & Westside, opposite HP Petrol Bunk, Kaikondrahalli, Bengaluru, Karnataka 560035, India
- ● 10 mtrs from HP Petrol Pump and CNG station- R P Enterprises
- ● 134 mtrs from Big Pitcher Sarjapur Road
- ● 15 mtrs from Prima Hi-Life by BSR Group
- ● 119 mtrs from DSR WoodWinds
- ● 214 mtrs from Keventers
- ● OUTSKIRTS - Kaikondrahalli
- ● NEAR - DSR WOODWINDS
- ● NEAR - Countryside Layout
Abhijeet Raut
Courteous staff, I requested if they can expedite the process since I was travelling. Thanks to the lady who works there - I received new specs in 3 days. Wide selection, almost all the brands you will find here.
Divya Mv
We had a pleasant experience purchasing the right lens and frame with the help of Ms Sneha.. she went above and beyond for ensuring our comfort. Thank you!
Stal Dadda
Good variety of products and good customer service
Karthik Karthi
I had visited here for the first time for get to done my eye check up, the optometrist she has done a good eye check up with accurate ,hygenical, also having an great knowledge in her profession, politefull staff in store towards everyone and very helpfull for us. All staffs was very kind and thankful.
Jeongwon Bae
I went to Titan Eyeplus to do eye test and order astigmatism contact lenses for daily wear. Manager and staffs were extremely friendly and professional so had really comfortable time while waiting and also the lens came out to be perfect that now I won't have to be worried about eyes tiredness coming from unfit power. At the end of the visit, he offered a good promotion due to which I could buy my lenses in better price and upon the reception of product, he also gave me some advice to keep healthy eyes. Totally trustable place!
Shifna K
Nice 💯
Basith Mekkaden
Good experiance
Rohit Unnimadhavan
Very helpful staff. Thank you Midhun for helping me with the specs repair so promptly.
Riya Shebin
My experience at Titan Eye Plus Sarjapur store was excellent. From the thorough eye exam to the wide selection of high-quality eyewear, the entire process was smooth and enjoyable. The optometrist’s expertise, combined with the helpful and knowledgeable staff, made it an easy choice for my eyewear needs. I highly recommend Titan Eye Plus for anyone looking for quality eye care and a great selection of spectacles.
Muhammedsijah Tk
Nice collection and good customer service.
Madhu Srihitha Sripathi
Aishwarya mam has been really wonderful about testing the eyes and thoroughly giving options for the best fit of lenses. Very patient and methodical
Shreyans Mehta
Very polite and supportive staff.
Soumiya Hameed
Very Good service and having variety collection of frames and sunglass .Good customer service
Yug Gupta
Midhun is an amazing salesman! Great experience.
Kavya Nair
Had a great experience with this Titan showroom. The eye check up was done seamlessly and we were helped to pick out the right pair of glasses for our use. The folks there helped us a lot and delivered ahead of our requested delivery date.
Liset George
Good experience. Nyc service
Muhammed Nafid
Good
Raeez Moidu
Best experience
Positive Reviews Summary 🙂
- Courteous and helpful staff, including Midhun and Ms. Sneha, who expedited services for travelers.
- Wide selection of eyewear brands and products.
- Efficient eye exams conducted by knowledgeable optometrists like Aishwarya.
- Accurate prescriptions with astigmatism lenses, resulting in comfort and reduced eye strain.
- Positive customer experiences due to seamless service and prompt specs repair.
- Promotions offered for lenses, enhancing affordability.
- Overall enjoyable and trustworthy environment for eye care.
Vineet Pillai
Bought a tom ford specs with special lenses .in few months of usage the glasses had so many scratches. Even after using it carefully.went to Titan Hosur store and they told me the lenses are not from Titan . Spent around 45k for this and I feel cheated.
Ankur Naik
Extremely Unprofessional Store – Avoid at All Costs
I had an absolutely terrible experience at this eyewear store. From the moment I walked in, it was clear the staff had no clue about customer service. They don’t even let you touch or check the glasses properly, as if they’re renting them out instead of selling them.
The store manager’s attitude was the worst. They behaved like they owned the place and acted as if customers are a nuisance. When I tried to address their unprofessional behavior, the lady in charge started arguing with me instead of resolving the issue. Is this how they think customers should be treated?
Honestly, I don’t even understand why this store is open if they’re so restrictive and disrespectful. They’re ruining the reputation of the Tata brand with this awful experience. Save yourself the frustration and go somewhere else for your eyewear needs!
Sunil Antony Roy R
This review is for TITAN Eye+, sarjapura road. Worst attitude for a Store Manager. These so called store managers think they own the entire TiTan Shares, they not only spoil the store's name but also let the customer loose credibility over the brand. Staffs were cool and assistive.
Gourab Sarkar
Do not buy your eyeglasses from this store.
Here's why: Last month, I bought an eyeglass from here that cost something upwards of 2K. The guys were great and I was happy. Just 4 days in, my new eyeglass falls from my bed to the floor and just shatters into 3 pieces. I don't believe it. My bed is not even that high, coz I stay in a PG.
How could the glasses be so brittle that they literally shatter into pieces? I contacted them again and they said that they couldn't help me because breakage isn't covered in warranty. They said that they might give me a discount of less than or equal to 20% on my next purchase which is by default the norm.
So I warn you, do not spend your hard earned money on this store. The ratings are superb and that's what led me here in the first place. But this happened with me. And you don't wanna end up like me. These people will not recognise you after you have purchased something and there's a problem.
Don't trust the ratings. Do not go here. You have been warned.
Anshul Soni
Terrible service. Unprofessional staff
The fastrack frame I purchased from here broke within 2months of purchase. Attaching pic here as proof of no accidental damage.
The store refused to replace and staff at store was extremely unhelpful. Would not recommend, staff at other Titan eye plus is much better and professional.
The frame was of extremely poor quality and it started dangling and was of improper orientation in the first month. When I took back the frame to store, I was told that they can't help about dangling and the store guy tried to set the orientation of frame by applying force.
Eventually, the frame broke by itself(pic attached) in May.
Andrea Nazareth
the staff are absolutely clueless when it comes to billing and tracking of the order which dragged on for a week. was told of offer to buy 2 spectacles which was applied on the order and the billing realised the error after swiping my card. fine, we let this go and was then contacted to make further payments using UPI which had a time limit. Fine, we agreed to this too and 2 days later got a call saying 1 pair of spectacles is ready and other will be told once it reaches store. Today, called back to check on this, and now the staff says we AGAIN have to make further payments using UPI and then only the 2nd pair of spectacles will be sent to the store. Now this person did not tell us this on the very first day where we spoke with him 3 times in person and in store, and then 2 days later on call. Now we have to visit the store separately to pick up the spectacles and pay any balance amount. Tell me how is this any of our fault. on the very first day, we agreed to pay the full amount, but since none of the staff are qualified enough to bill us the correct amount, we were harassed with repeated calls and forced repeatedly to make payments using UPI. Just avoid this store. The staff are beyond professional
Dev Tiwary
This is the worst titan store in bangalore . They have found a new way to do business . You give your glass to put new frame on it they scratch the glasses, you give your frame to put new glasses they break the frame . The idea with which people have to helplessly buy new frames and new glasses . I have experienced both these cases recently. They ask to sign consent to escape from any legality . Worst technicians . Worst staffs and their behavior. Will escalate my issue to higher level . Please avoid going here for any service .
Arpita K
Had very bad experience here. The lady, who is showing lenses, is good. But the owner is rude. I have spend half anhour and selected specs and glasses , but when I was about to pay the price, the owner came and said, due to high power I can't have the lense and he has shown other lense which is 5k extra cost. Most probably the owner doesn't know how to do business. Don't recommend.
Pksingh
Had a bad experience while visiting second time here. The sales guy doesn't have basic ethics to treat their customers well. I finalized one frame but then realized that there was a defect in outer coating in it which would ultimately peel off. Sadly same piece wasn't available and then i decided to leave as i didn't like other frames as they didn't suite my face. What i saw like the sales guy started discussing with another person pointing to us and laughing. First learn how to behave and then deal with the customers. Purchased from another Titan store on the same date and their approach was quite good. Will never ever visit this place again.
Shilpa Kava
Ordered contact lens a month ago , no update from their end. When I approached them they say only one eye contact lens available, other eye not available, you can take it or you can cancel your order. What sort of a behaviour is this and what customer support are you ll providing? When asked for refund told to wait for few more days !!!! Horrible experience, lost a month in waiting for these people and they don’t even bother to call and update the status.
Aashish Jain
Poor sales Ethics by salesperson.
Telling customer that you are not allowed without any sales person to go near the specs, as CCTV will show and he will get into trouble.
It was closing time, but seems the person had too much attitude and giving baseless reasons.
No Go
Dhavit Mahajan
Very unprofessional. At the time of order they promised to deliver at home address and now it's being more than 4 days and still my oder is laying at their store. Manger keeps on ignoring my calls and messages. Disappointed customers. Never recommend to anyone. Please prefer lenskart which is nearby to this store and they are more customer oriented.
Vipul Singh
Overall bad experience at store. I went for my Oakley spec to get fixed . I waited for an hour for eye checkup which I was ok with as there were people. But after my checkup I had to wait 30 mins just for billing when there was no line. Total mismanagement on part of store manager. I am getting my specs after 10 days. Very horrible experience. It’s better to go to titan eyeplus Whitefield or Bellandur better customer service
Srilaasya Rambabu
This is one of the bad choice I have made to buy frame from titan,horrible frames it breaks within 3 months and store says it's not covered under warranty and try to convice us saying it's not manufacturing defect,never invest on their products especially with spectacle and lens very expensive but poor quality products and utterly bad staff
Sunil Giri
The store manager doesn’t treat customers well. Once they sell the product, they think their job is done and ultimately customer has to face issues in the long run.
Sheela Rajesh
POOR AND BAD:Very bad customer service,bought a glass for 800 rs, with in a day it broke and they could not repair also. such a bad quality products.not even want to put single star, please don't visit this place it's waste of your time and money
Sagarika Mohanty
Total money waste, I paid 8k something for my power specs and before buying I checked with them on few thing which I was facing earlier. And they said that I will face those problems with this spec. Sadly after I got my specs, again I facing the same issue. I will never recommend anyone for Titan Eye+.
Sagar Vaishnavi
Worst experience, show too much attitude and start arguing and shouting. Not an experience I was expecting at a Tata company outlet
Sujith P K
Waiting time is high and getting attention of staff is difficult. They should look at engaging customer better.
Rajaneesh Kini
Such a pathetic team and management with no ownership and customer service mentality. Made mistakes against every order, second time now.. I can't believe org like Titan eye putting up with such a Manager and team
Negative Reviews Summary ☹️
- Purchased Tom Ford specs with special lenses; scratches appeared within months.
- Staff unprofessional; restrictive policy on inspecting glasses.
- Store manager's rude attitude; arguing instead of resolving issues.
- Glasses shattered after minimal use; no warranty coverage for breakage.
- Billing errors; staff lacked basic knowledge, leading to payment confusion.
- Poor frame quality; customer complaints dismissed; no replacements offered.
- Delayed order fulfillment; lack of communication regarding contact lenses.
- Overall mismanagement and long wait times for service.
- Products deemed overpriced with poor quality; negative impact on brand reputation.
- Repeated complaints ignored; no customer service mentality evident.
Opening hours:
- Monday: 10:30 AM – 9:30 PM
- Tuesday: 10:30 AM – 9:30 PM
- Wednesday: 10:30 AM – 9:30 PM
- Thursday: 10:30 AM – 9:30 PM
- Friday: 10:30 AM – 9:30 PM
- Saturday: 10:30 AM – 9:30 PM
- Sunday: 10:30 AM – 9:30 PM