Titan Eye+ at Basavanagudi, Bengaluru
Address: No 82/1, Gandhi Bazaar Main Road, Ramakrishna Ashrama Cir, next to HSBC, Gandhi Bazaar, Basavanagudi, Bengaluru, Karnataka 560004, India
- ● 58 mtrs from Burger King
- ● 46 mtrs from HSBC Branch & ATM
- ● 193 mtrs from Ramakrishna Math, Bengaluru
- ● 175 mtrs from KFC
- ● 121 mtrs from McDonald's Basavanagudi Gandhi Bazaar
- ● WITHIN - Gandhi Bazaar
- ● OUTSKIRTS - Basavanagudi
- ● NEAR - Gavipuram Extn
Sreejish V
Mr.Nagesh helped me to choose the best pair of glasses. Also he has repaired my old specs. Thanks Nagesh and Titan Eye+
Kumari Shweta
Very good service thank u very much Nagesh
Harish.P.Gautham
Got my titan specs serviced . The technician did a good job it has become like a new frame , perfect fitting and glas became crystal clear
Good franchise and curious technician was very polite and friendly
Tejesh G
I had a fantastic experience in titan eye plus, I wanted to change my old spectacles, I met Mr pavan, a skilled one asked my requirements and did a magic.
Thank you! Mr pavan
Adhyayan Chauhan
It was a wonderful experience to visit the store ....ms.shikshya attended me within no time and i got evaluated thoroughly because of their best in class equipment ..... Ms shikshya also showed me around the various frames available .....highly recommend for a good specs purchasing experience......
Aru Kuruba
Very good collection and Excellent service
Thank you.
Dharanesh Ar
Good service
Koil Raj
Had a good experience
C Rajendra
Good service
Umanath Cr
Experienced staff, very courteous and before time delivery. Keep it up.
Sita Lakshmi
Excellent and quick service at this Branch of Titan Eye + when compared to other branches
Hnshiva Kumaar
Service is very good
Nagesh ( technician )
Paresh Chowatia
As expected perfect services . Full support & help on deciding lenses & other products.
Santhosh Hebbar
Frame handle was bent. Went to Gandhi Bazaar Titan Eye Plus.
It was fixed in 10 minutes. Nagesh, the technician did it.
I has assumed that a new frame was required but Nagesh repaired it perfectly.
Good experience.
However, the lady staff at BSK 2nd stage was rude and and un-courteous.
However, the lady staff at Devegowda Petrol Bunk branch was courteous and directed me to Gandhibazaar branch as their technician was not available.
Nagaraja Aarudivenkatanarayanarao
Information provided by Mr mahesh is good and also good service
Hemant Singh Thakur
The service was very prompt and quick. Mr. Naagesh was very cooperative throughout the process.
Positive Reviews Summary 🙂
- Mr. Nagesh and Mr. Pavan provided excellent assistance in selecting and repairing glasses.
- Timely service with a friendly approach from the staff, especially Ms. Shikshya.
- High-quality equipment used for thorough evaluations and frame selection.
- Quick repair of bent frame completed in just 10 minutes.
- Some staff members were noted for being rude at BSK 2nd Stage.
- Overall, positive experiences with courteous and skilled technicians.
- Highly recommend for prompt service and a good selection of frames.
Ramesh Kulkarni
In My opinion this perticular store doesn't have good collections, all they keep same old collections.
At this competitive world, Titan franchise should keep updating them selves with New arrivals and designs.
Srinivasa Murthy
Highly incompetent and irresponsible staff. Messed up with my spectacles and giving reasons for the delay in replacement. Donated my spectacle to the poor and needy owner of Titan Eye as he can't read customer problems
Sindhu Kaparthi
Worst place to go,
Sent such a poor lenses after charging 6500 for lens alone, doesn’t bother to get it corrected
R Chandra Shekar
Worst Service
Worst gandhi bazar branch
i purchased a spects 10618rs in this branch on September 19th Still they are not provided the spects till today
they are telling /today/tommorrow/1day/2day still giveing time not Spects
Worst branch & Staff
Aniruddha Rajgopal
Titan eye plus you lost a valuable customer, I have been choosing Titan eye plus for past 8years, and today I'm super disappointed.
Ordered powered Rayban glasses for my wedding and after 4 days of false hopes no delivery was made.
Store manager has a different saying that it'll be delivered by EOD, but when contacting manufacturing lab they say it's still under preparation.
Zero trust.
Thank you for the service all these years.
Harish Devadiga
Service isn't great.
Anand Kr
The most worst experience. I order the spectacles but I never received my spectacles..... after a long fight with the staff I got the refund.... Believe me the staff at least don't have a mind set to apologies for there mistake... I suggest only who got the spectacles already available purchase but don't order the spectacles as the staff will not at all proved the correct updates on the order....
R Dani
I bought 4 pairs of spectacles here last September (2021). It was the absolute worst experience ever and a total loss of money.
Problems:
Timeliness (lack of) - I was promised that I will get the fixed lenses on 1 week but it took them over 3 weeks to deliver and on the last minute prior to my flight out of the country
Quality - Main issue is such low quality and calibre of work. I have never worn such shabbily fit lenses in over 25 years of wearing spectacles. The lens quality is the lowest too ( these are supposedly Titan’s own lenses).
Staff and manager / owner - absolutely no professionalism even though they knew they were wrong in sharing wrong timelines. They did not try to make up for it in anyway neither responded to my phone calls fearing they did not have the answer
I have been going to Titan eye for the past 4-5 years, but this experience was the absolute worse so far. I billed over 68,000 Rs for the 4 pairs which now I have to redo at some other store. By all means please avoid this shop and put your hard earned money to good use elsewhere
Kwatle Satisha Fc
All other brands of Tata is maintaining their standard well but when it comes to Titan eye plus nor even caring their customers queries, better to go for other brands, honest suggestion.
Varshini S K
Very bad pricing policy!! Mrp was different but they charged me 100 RS more than the MRP by gvg, illogical reason
Meghanathh.S Fyre
Dont place order through online order will not get delivered online support team is very poor
Ravindra G.V.
Beware, they will cheat you. They will tell you a price when you place an order and charge you more when you go to collect your order. There is no manager in charge, sales people think they own the shop and run it like it's their dad's shop.
Dhanaseeli Indra
Worst.
Cheating on customers.
Changing the price of the frame when customer isn't watching.
Worst experience
Ankan Bhattacharjee
Worst showroom. Tampered my sunglass and then refuses for servicing
Rakesh Malanayak
Very poor service and products are priced higher..
Madhu S.Rao
Careless staff. Plays with the customer and his money. Doesn't delivered on time.
Padma Kumar
quality of Frames sold very poor
Exorbitant prices
Maneg Pk
Good service
Annappa R
Service is too bad
Negative Reviews Summary ☹️
- Poor collection, outdated designs.
- Incompetent and irresponsible staff result in delayed spectacle replacements.
- Substandard lenses after paying 6500, with no corrections made.
- Delays at Gandhi Bazar branch; ordered spectacles still not received after multiple promises.
- Disappointment after 8 years; wedding glasses order not fulfilled on time.
- Refund struggles and lack of staff accountability for mistakes.
- Low-quality lenses and fit; massive delays in deliveries.
- Unprofessional management and no response to customer concerns.
- Bad pricing policies; charges exceeding MRP.
- Online orders not delivered; poor support team.
- Price scams at collection; staff lack authority and accountability.
- General cheating and tampering with products; bad customer experience.
Opening hours:
- Monday: 11:00 AM – 9:30 PM
- Tuesday: 11:00 AM – 9:30 PM
- Wednesday: 11:00 AM – 9:30 PM
- Thursday: 11:00 AM – 9:30 PM
- Friday: 11:00 AM – 9:30 PM
- Saturday: 11:00 AM – 9:30 PM
- Sunday: 11:00 AM – 9:30 PM