Titan Eye+ at Jayanagar 3rd Block, Bangalore

Guruprasad attended us, they accepted our puppy inside and treated well. We had a best customer experience here. Please do consider visiting this store. Thanks to guruprasad and his staff members.

I had a great experience at the Titan Eye Plus showroom, thanks to Ms. Geetanjali. She was professional and courteous in helping me align my spectacles. Truly impressed with her friendly approach and service. Highly recommend visiting this showroom for excellent customer care!

Very good store, friendly, good collection of frames. Totally a best store

Excellent customer service. Very nice staff. Highly recommend visiting this place

Me and my wife visited the store our work became very easy thanks to optometrist indu she is doing a great work the way she explained the frame and lenses was very impressive thankyou.

Have an great experienced at Titan Eyeplus especially thanks to Sourabh(Optometrist) he is so knowledge and passion about his work He explained me every types of lenses so easily well satisfied with their work will surely recommend to visit their store👍

Real good eye checkup done very professionally Lovely services provided !!

Good staff and excellent service

Good in detail

Good service

Excellent collection

Guruprasad is very attentive and polite. Excellent customer service.

I got very good service from Titan JNR

Good and swift service

Very good

I visited Titan eyeplus jayanagar 3rd block 2 days before. My frame temple was very loose that time , the 3 optometrists in the store helped me . They send the frame to the lab for servicing. They did it properly. All the time I am purchasing from h ere only. Thank you so much Bhoomika,Geetanjali and Seeman

The experience at Titan Eyeplus is built keeping the consumer's needs in mind and is reflected through pioneering concepts such as the open touch-feel-browse format, complete transparency in pricing, stylish products, And Excellent service by the staff and good collection of frames. It is very comfortable.It is the best place to purchase… 🌟🌟🌟🌟🌟

Good staff and service.

Thoroughly loved the experience...customer centric.Had good selection to choose.Must visit

Excellent service. Transparent price and Tata Trust

Nice collection of spectacles and good service by staff

Totally hopeless money minded not seen for 30 second also and gave 1 number totally dissatisfied. No bill hard copy no. Recipt of acknowledge of size 1. Total wasted time and money

I walked in Titan eye plus and Guru Prasad did attend me followed by bhumika to explain the lens details. Bhumika is pretty confusing and doesn't seem to have a great clarity while explanation of the lens and the difference between each category. Secondly when I picked up the specs am supposed to get the invoice copy over an email however I didn't. I did follow with guru Prasad who is the owner of the showroom and he kept repeatedly saying they have initiated one more time and I should receive it in 24hours. Firstly, I don't understand the concept of receiving an email in 24 hours secondly, I did insist if he could share via whatsapp he kept saying to check inbox in 24 hours. I contacted the customer care directly and they had put me in a conference call with bhumika from the store, the confused bhumika had no answer to me and she disconnected the call. The customer care people again tried to have the conference call however no response from the store. After a big ruckus I had got my invoice copy via whatsapp. Points of my observation: 1. Guru Prasad is the owner so he goes way beyond to welcome and greet people and keep the sales intact so that people are pleased by his humbless, which every business people/client facing peeps need to learn. Hence please do not be carried away by his gestures 2. Bhumika is the average staff I have come across who doesn't have much knowledge, and tends to confuse the other, speaks in a very low tone which the other person may not hear clearly, and runs when problem is thrown her way. After sales service isn't great, even for my invoice I had to run pillar to post and a lot of follows up from my end.

Very bad approach. Lost INR 17 k . No proper recommendations. Very poor service.

Did not have a good experience buying power glasses from here. Optometrist here did not do a good a job and as a result I suffered from blurred vision when I used my new glasses. When I went to seek support they were obtuse and very unhelpful. Will not my waste time and money on this fine establishment again.

Change contact number of the store first or receive the calls from the customers, I have been trying to reach the store located in Jayanagar 3rd block for more than 8 times not even once the call is getting picked

Staff were not interested to show the options

There were 3 customer service people in the outlet and 2 customers . None of the Service people were wearing the mask properly . Extremely disappointing .

I chose a frame from the 3rd block Jayanagar store but I noticed some spots on it. So I asked if it can be cleaned or a fresh frame of the same product can be given to me. The sales woman said they’ll put the lenses in a different (unused) frame. I was glad. But when I received the new pair, I saw the spots and realised they’d not only put lenses in the same (used) frame, they also hadn’t bothered to clean it. Also, I’d like the company to invest more in training their store staff so that they’re more adept with ways of communicating with customers. I was told that when my glasses are ready I’ll get a call, but I didn’t receive any calls from them.

In the first place no organised set up. Invoice not given on purchase. Within weeks stains on the lens after paying about 14000.;lens replaced. New lens reading issues.. horrible experience for a guy who uses glasses for about 35 years Avoid titan eyeplus if possible

I purchased Oakley frame from the store. Minimal selection but found suitable one for me. Store offered discount as well on intl brand. I did follow up call after 2 days. Wanted to get pt marking done. The store offy free eye check-up as well. Do not go with their suggested test score. They completely got it wrong, I had to visit eye specialist to get it right. Store people keep insisting to give them good score but are not keen on service. Feedback is based on experience at store. Sending link to customer for feedback is good but do not ask for good score

Service is not good,there was manufacturing defect in my frame I had purchased,I initially felt after they fixed power glass to the frame.I also told them,I feel frame is not proper but she didn't agree and later ,after few days ,frame became loosen .so when I visited store they didn't service.then I went to 4yh block Titan eye plus,they serviced and solved issue. I prefer jayanagar 4th block Titan eye plus store compare to 3rd block one