S.R.Gopal Rao Opticians & Optometrists
Address: Shubha-Shri Plaza, 27th Cross Rd, next to Nilgiris, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka 560011, India
- ● 331 mtrs from Sapna Book House
- ● 306 mtrs from NMKRV PU College
- ● 79 mtrs from Karnataka Bank
- ● 191 mtrs from Canara Bank
- ● 277 mtrs from Janatha Bazaar
- ● OUTSKIRTS - Jayanagar 3rd Block
- ● WITHIN - Jayanagar
- ● NEAR - NMKRV PU College
Shekhar Rao
I am very happy with the expertise, earnestness and enthusiasm shown to me at the Jayanagar showroom where I went to get my sports sunglasses made. I had special requirements with regard to eye protection and progressive lenses to suit my activities. As the cylindrical component was significant there were technical limitations and challenges. The whole team took great care to understand my requirements and give me the best possible solution.
The final product is excellent and has perfectly met my requirements both technically and aesthetically.
The showroom is also an interesting place to visit with informative , historic and artistic displays.
I am happy to acknowledge and recommend the experience and capabilities of SR Gopal Rao Opticians and thank them for meeting my needs .
Ramprasad Jn
My sister in law ordered long vision driving glasses and lens at 11AM. It was promptly delivered the same day at 7PM as promised. Excellent service by the staff of SR Gopal Rao, Jayanagar. Thank you 👍🏻
Venkatasubbu Raghavendran
Very professional and sincere
Mr Mahesh explained different types of lenses and suggested the best for my need and I am extremely happy about my purchase
Thank you Mr Mahesh
Nagesh Ks
I'm happy doing business with you,as always. Your staff at Jayanagar lead by
Mr. Mahesh,have always been more than helpful .
All the best always . Thanks.
Br Mohan
Not happy with after sales. Have raised dissatisfaction about the glasses I purchased, only to find no seriousness shown about my complaints. This was at Jayanagar, Bengaluru shop.
Edited in September 2024 : Changing the earlier review from 2 stars to 3 stars. One of the frames purchased -Rodenstock had issues with one arm very lose, and the other one being very tight. Got them quickly repaired.
Status in October 2024 : Not too happy with Rodenstock frame as it is again becoming loose. Such an expensive frames, goes bad in a short time is not a good experience.
The staff and owners have been pleasant to speak to on every visit.
Sanket Nagaraj
Have been my optician for more than 5 years.
The quality of frame and lens are very good.
Used to for 3.5 years without any problems, hd to visit them only Bcoz there was a change in my power.😁
Also, the suggestion provided by Mahesh about the type of lens to be chosen and how to take care of the spectacles!☺️
Please do visit them, they are trustworthy 👍
Radhika Sethi
The whole team at SR Gopal Rao is very professional. They are punctual with their date of delivery and their communication regarding your order is excellent.
Meghana ( the owner ) is very practical and gives you sound advice on what type of frame can handle the lenses that you need. They also have a good selection of frames.
I have always had a great experience at their store, and my family also shops at SR Gopal Rao.
They are really good !
I highly recommend them !
Shobha V
I took spex here cost is around 3700 but not received spex pouchs or spex box.
Bijay Krishna
They have the best collections and really good brands. Rukmini was very patient in showing all collections. Highly recommend this place
Anil S
Very good service. They explained to me all the pros and cons which helped me to make a informed decision
Nikunj Bhatia
I have visited S.R.Gopal Rao Opticians and services were excellent.
Its best place if you need quality frame. Even Mr Mahesh from the store was very good in explaining the details. I have buyed Silhouette Glasses from them . Thanks for it will be coming soon
Momin Ahmed
Professional and experienced people. Vast choice of products available with them. Punctual service. Quality is very good, Overall very satisfying.
Vandana Sham
Good
Positive Reviews Summary 🙂
- Expertise and enthusiasm at Jayanagar showroom for sports sunglasses
- Special requirements addressed, including progressive lenses and cylindrical components
- Team provided excellent solution, met aesthetic and technical needs
- Timely service: same-day delivery for long vision driving glasses
- Mr. Mahesh offered sound advice on lenses
- Punctual delivery and excellent communication praised
- Good selection of frames; positive experiences overall
- Some dissatisfaction with post-sales service and frame quality
- Rukmini provided patient assistance with collections
- Trustworthy, professional team with a vast product choice
Batul Lakdawala
Horrible experience.
Firstly the sales people seemed disinterested to show the frames even after telling them that we have come to purchase and not waste their time.
Secondly my father had bought a frame from them in December 2017 and glasses in the frame had some issue. They refused to recognise the frame by saying its not from their shop. We asked them to show the bill and they tried to trick us by showing a different persons bill with the same name.
You have lost 5 loyal customers SR gopal rao
Bad service
And moreover have been cheated by the sales team
Sriharsha Cr
I had been to your Jayanagar store today.
I went their at 7.50Your personnel wanted to close at 8.00. I was not allowed inside. Very Bad handling of customers. I am Regular Customer. I wanted to purchase a new spectaspectacle.
VERY BAD SERVICE. I THINK YOU PEOPLE ARE HAVING High end customers. AND YOUR STOMACHS ARE FULL.
Aadish Padmonkar
Horrible service , I headed to the store as I saw they replied to the google reviews , as it showed a sense of concern . But when I got there , I noticed apart from the person in charge 1. non of the workers knew anything about the product they are selling . 2. They quote a increased price as compared to the MRP , and give you 5 percent off which inturn becomes the original MRP . I didn’t mind paying the price but they way they tried to cover it up pissed me off . 3 . Finally when I was about to buy the product I asked for a new piece ( when you are buying a premium product you would expect a new piece ) which they didn’t have . 4. The person selling me the product said she would clean it and adjust the sunglasses for me , so I took a glance at the glasses to spot any problems . When I spotted that the sunglasses didn’t lay flat , the manager said that’s how they come . Worst experience I ever had .
Narahari M V
Worst experience ever in an optical shop, none of the workers interested to show the frames properly, I was checking the frames, are they comfortable and durable, suddenly worker raised his voice unpleasently, you shouldnot touch the frames and he also told I suppose to tell you before only, these are demo. I think the shop is only demo shop not containing any real frames, not costworthy, TimeWaste!
P C Patodia
I bought a spectacle by S R Gopal Rao jayanagar 4th block and they told me for one OCEAN Brand frame of Rs 3500 that its very tough n strong frame but frame clip started getting bent after couple of month And its clip broke in a year and when I complained shop they told we can't do anything and we can't repair it and we can fit same lense in new similar frame. I told I'm not that fool that I will buy again same frame which can't last for a year. Please be careful for their commitment as they change their words letter.
Negative Reviews Summary ☹️
- Sales staff showed disinterest; customers were ignored.
- Previous purchase issues were dismissed; attempted to trick with another bill.
- Store closed early at 8:00 PM; regular customer denied entry.
- Staff lacked product knowledge; misrepresented pricing and discounts.
- Requested new sunglasses were unavailable; manager dismissed quality concerns.
- Unpleasant treatment; workers raised voices over frame handling.
- Frame quality complaints ignored; no repairs offered.
- Customers express loss of loyalty and trust due to poor service.
Opening hours:
- Monday: 10:30 AM – 8:00 PM
- Tuesday: 10:30 AM – 8:00 PM
- Wednesday: 10:30 AM – 8:00 PM
- Thursday: 10:30 AM – 8:00 PM
- Friday: 10:30 AM – 8:00 PM
- Saturday: 10:30 AM – 8:00 PM
- Sunday: 10:30 AM – 8:00 PM