Titan Eye+ at Ghatkopar, Mumbai

Wheelchair Accessible

Address: No.G-27, Phase 1, LBS Road, R City Mall, Amrut Nagar, Ghatkopar West, Mumbai, Maharashtra 400086, India

  • ● WITHIN - R CITY
  • ● WITHIN - Amrut Nagar
  • ● WITHIN - Ghatkopar West
4.9
(639 reviews)
Positive reviews on Google LogoView more
Saif Sayyed
| Sept. 24, 2024
Good Collection, new price range is good to buy.
Soni Gaud
| Dec. 16, 2024
Providing good feedback for a shop at Titan R City Mall. I recently visited at Titan R City Mall, and I was thoroughly impressed. The store had a fantastic variety of products, catering to all tastes and preferences. The staff was exceptionally courteous and knowledgeable, assisting me in finding exactly what I needed. The store’s ambiance was clean, well-organized, and inviting, making the shopping experience very enjoyable. Pricing was competitive, and the quality of the products was outstanding. I highly recommend this store to anyone visiting the mall. Great job to the team!”
Anamshaikh
| Dec. 16, 2024
Optometrist here are very good with eye testing and helped me in selection of contact lenses as my powers are very high no other optician suggested me with baush & lomb ultra contact lenses Earlier i used to have issue of redness and itching in my eyes but now i am very happy with my contacts thanks for helping
Bhaskar Nandi
| Nov. 30, 2017
Huge collection of spectacle. The range is large with ability to flaunt your choices. The staff is knowledgeable and helpful. They suggested me exactly what I wanted. My experience of going through the whole process right from testing to delivering the glasses was very friendly and professional.
Siddhesh Dhamane
| Nov. 25, 2024
Good experience and best service
Bridget Antony
| Dec. 28, 2022
Service provided by Kailash was excellent and extremely prompt would highly recommend titan eye plus to friends and family.
Akanksha Amin
| Nov. 23, 2021
Staffs are very knowledgable and will get quick service.
36_8a_Sorina Duggal
| March 13, 2019
Great choices. Friendly staff....meet shivani
Vivek Gupta
| March 13, 2019
You can find here what you want in your range.. Good designs of frames and multi colors of frames available here... nice experience.
Linata Joshi
| March 13, 2019
Good variety and good service by Shivani in selecting product
Prajakta Sanap
| March 13, 2020
Mr Kunal and Mr Omkar where at great help .when I was looking for replacement of frame.thanks for help
Kumar Anny
| March 13, 2018
Good range of rayban glasees and excellent hospitality from staff member..very good
Nilam Nikam
| March 13, 2020
Good service..it is good to have sitting arrangement..
Snehal Ghadi
| March 13, 2019
Nice collection... Attentive staff
Nibha Kothari
| March 13, 2019
Good service and product assistance
Shailesh Shah
| March 13, 2019
It should be more stock you kept
Samruddhi Varma
| March 13, 2019
The fames for specs are good
Ashif Ansari
| Jan. 13, 2025
Thanks for delivering my glasses on time
Anita Agawane
| Dec. 13, 2024
Good service and experience
Hussain Sayyed
| Oct. 13, 2024
Nice service with krunal
Arbaz Sayyed
| Oct. 13, 2024
Good Service by Ibrahim, had an perfect eye test.
Devanshi Maloo
| March 13, 2024
Amazing service, very nice staff!
Vivek Saiba
| March 13, 2024
Staff is very professional and helpful. Mr. Piyush really helped a lot. Really great customer service.
Ela Bisht
| March 13, 2024
Really great customer service and a great collection too. Mr. Santosh from the store was very helpful.
Jyoti Bhalerao
| March 13, 2024
Santosh and Supriya are very helpful and cooperative staff.
Laveen
| March 13, 2024
Staff is very helpful and friendly Especially Gaurav gupta.. thank you for wonderful service !
Ritesh Gaonkar
| March 13, 2023
Many options for eyewear.
Bijaykumar Gurani
| March 13, 2023
Kailash Nath is। Superstar..thanks for your help and great customer service
Kajal Chavan
| March 13, 2023
Excellent service

Positive Reviews Summary 🙂

  • Fantastic variety of products at Titan R City Mall.
  • Staff: courteous, knowledgeable, and prompt service.
  • Excellent eye testing and contact lens selection; Bausch & Lomb Ultra recommended.
  • A large collection of spectacles; friendly and professional experience.
  • Staff members recognized: Kailash, Shivani, Kunal, Omkar, Ibrahim, Gaurav, Santosh, and Supriya.
  • Competitive pricing with outstanding product quality.
  • Good stock of frames, including Ray-Ban styles.
  • Timely delivery of glasses appreciated.
  • Organization and ambiance enhance shopping experiences.

Negative reviews on Google LogoView more
Mary Anne Joseph
| March 13, 2020
All the positive reviews here are questionable. I went to this store because I needed numbered sunglasses urgently and I found google reviews to be positive. Their products are neither cheap, nor efficient. Their variety is poor. Worst, they took MORE than 7 days to give me a pair of numbered sunglasses, which they committed in 4 days. Gangar opticians, or even local opticians would have done a better job for less money, which premium quality lenses. If I had ordered on lenskart, I would have gotten them faster. Salespersons are deceptive and fraudulent. Do not trust the guy called Omkar. He is completely useless and will swindle of you. All the worse, you cannot get any assistance from central customer care at Titan. There's no one to complain to. Whatever you do DO NOT trust what these people say and DO NOT believe the good reviews.
Rekha Parwadi
| March 13, 2019
Lady staff don't have manners how to handle the customers Very Bad experience
Umesh Kharat
| March 13, 2020
Worst service. No coordination in staff... No warranty on products...do not purchase from this place..
Vilas Chodankar
| March 13, 2022
Pathetic service. Doesn't live upto the Titan brand name.
Ronak Label
| March 13, 2020
No guarantee for frame color of fastrack
Usman Siddiqui
| March 13, 2020
Good enviorment good job ...
Ankush Menat
| March 13, 2019
Got faulty frame first time (string that holds glasses broke within hour of use). They fixed it, only to find that glass wasn't even cut properly for frame. However they refunded the amount in time.

Negative Reviews Summary ☹️

  • Products overpriced and inefficient.
  • Promised sunglasses in 4 days, took over 7 days.
  • Poor product variety.
  • Salesperson Omkar deemed deceptive.
  • No effective customer care for complaints.
  • Staff lacks customer service skills.
  • No warranty on products; no coordination among staff.
  • Service quality fails to reflect brand reputation.
  • Faulty frames and poor fittings reported.
  • Refunds processed promptly but issues remain unresolved.

Opening hours:

  • Monday: 11:00 AM – 9:30 PM
  • Tuesday: 11:00 AM – 9:30 PM
  • Wednesday: 11:00 AM – 9:30 PM
  • Thursday: 11:00 AM – 9:30 PM
  • Friday: 11:00 AM – 9:30 PM
  • Saturday: 11:00 AM – 9:30 PM
  • Sunday: 11:00 AM – 9:30 PM