R Kumar Opticians
Address: Shangrila Arcade, 14, 100 Feet Anand Nagar Rd, Near Shyamal Crossroads, Satellite, Ahmedabad, Gujarat 380015, India
- ● WITHIN - Shyamal
- ● WITHIN - Jodhpur Village
- ● 5 mtrs from Special Groceries
- ● 11 mtrs from ASDM - Digital Marketing course in ahmedabad
- ● 194 mtrs from Sanjay Tower
- ● 253 mtrs from parekhs hospital
- ● 20 mtrs from Saraswat Bank ATM
- ● OUTSKIRTS - Shangri La Arcade
Akta Khakharia
My experiences with R Kumar, Shyamal cross roads, are excellent. All the staff members are equally good. I can’t remember all names but in my last visit there was Mr. Asif. He was very patient, and he listen to my requirements carefully and fulfilled them
Akhlesh Jain
Great atmosphere, and amazing quality of glasses.
Special mention to Asif abbasi for making experience smooth
Shakti Bhatt
Good service, Asit showed me so many glasses & give me nice suggestion to select glasses.
Sarthak Karande
Super display and competitive prices,best vision test instrument.
Jyoti Sadhu
Excellent follow up by very courteous and help full Saturday cooperative folks.
Ankur Sutariya
Edited:
My earlier experience was fantastic but over time it has degraded quality and became bitter costly. Last time faced worst experience. My new specs broke when it fell on the road which I have made was unbreakable. So I had to purchase new specs.
Visited this store for the first time. Earlier visited CG Road Store . Overwhelmed and impressed by their service. Great service delivery . They will guide you very well. They will give you best suggestion according to your requirement. They know very well what actually customer needed.
Bhaumik Trivedi
I waited approximately 4 minutes unattended. Someone finally saw me. And asked employee to attend me. He gave me a look and got busy in his stuff. What a Customer Service !!!! What an experience !!!
Service recovery call was made and apologized for the behaviour.
Zeel Shah
Options are good but when it comes to fixing the broken piece of glares bought by their store, they recommend you to use fixit glue and do it by yourself. If that's what we have to do then you should tell us that the repair work is not done at our store and theirs no guarantee for the product once you step out from our store.
Puneet Arora
Overall, it is a great place to select and procure eyeglasses. Consistent experience throughut so many years makes you feel comfortable and at ease while deciding on the right pair.
At times one may feel that rates are on the higher side but if you really compare they are almost at par with others.
What I do not like actually is the recent shift in them pushing the customer towards some particular brands but that can be overlooked as an off day or the specific persons manning the counter trying to push things unnecessarly to the point of annoyance.
Range available is fantastic and the staff is extremely helpful and knowledgeable too.
Urvi Pandit
Good service 👍 and very take care of customer requirements 👍
Jeet Patel
Huge collection... responsive staff
Darshiit Vaghela
Good collection of spectacles and shades
Chetas Purohit
Good Product & Good prise
Ashaben Nayi
Best service and good nature staff.
Nehaba Rana
Everything is perfect they give waterbottles service is very much good they treat everyone very well & it is lovely !!!!!!!!!!!!!!!!!!!!!!!!
Semina Hamirani610
Service is very good. The staff of R Kumar Shyamal is very cooperative. Must buy the spectacle from here
Het Amin
Nice place to have your hands on the best glasses and prakashbhai gives the best suggestion
Dimple Bhavsar
Marvelous Service and Team of people with super knowledge
Alpesh Patel
Good Collection
Nisna Bhatt
I got my spectacles
Thank you R kumar Team for replacing my torn spectacles to a new frame
I appreciate how company is satisfying the customers by giving the best possible service.
I had made my mind for further future purchasing from RKumar
Positive Reviews Summary 🙂
- Excellent experiences noted with the staff, particularly Asif and Asit, who were patient and provided great suggestions.
- Great atmosphere and quality of glasses; superb display and competitive pricing.
- Good follow-up service from courteous Saturday staff, though inconsistency in service quality reported.
- Some issues with broken glasses repair policy; customers may need to fix items themselves.
- General comfort in selection process; fantastic range with knowledgeable staff.
- Positive comments about customer care, including amenities like water bottles.
- Team noted for their strong product knowledge and helpfulness.
Nikhil Yadav
Worst experience with the R Kumar opticians. Prahlad nagar store manager ignore the Coustomer issues. After the selling the glasses, staff has been ignoring the coustomer issues. Prahlad nagar branch valley behaviour is too bad with coustomer.
Hetram Choudhary
Worst service and quality of lens.
My lens are useless after 1-2 months .
Seriously pathetic service. They take only order. Give worst quality lens
Hemang Shah
The service is not good, only say nice things when you want to sell stuff, otherwise there is no response
Bhagyesh Suryavanshi
Me and my family regular customer of rkumar. But one day I went for my eye number check with cost. Meanwhile I miss it card. So I went second day for taking my number. So they denied for giving number and told me to give money for second time. you lost regular customer also lost your value.
Shimoli Shah
Collection is good, but the customer service is very HORRIBLE.They have no respect for customers; sales person name Ishwar has no ethics and doesn't know how to treat customers.
Trupti Korikar
My first visit to R .kumar and I very impressed with variety and the humanity of the staff
Pratiksha Patel
Very bad experience don’t visit asking money just for checking the glasses
Karan Shah
Mis-selling a low quality product and discontinued lenses. Won’t recommend.
Vishal Fasteners Pvt. Ltd.
Not bought anything but still recovering too much spam sms
Nishant Gupta
3rd class staff
Das M
Service level has deteriorated. They do not follow up on time. Don't pick up calls. Do not answer to Whatsapp messages. Earlier they were very responsive
Negative Reviews Summary ☹️
- Poor customer service at Prahlad Nagar branch
- Staff, including Ishwar, show no respect or ethics
- Quality of lenses is subpar, becoming useless after 1-2 months
- No response post-sale; emphasis on sales over service
- Lost regular customers due to inadequate service and policies
- Discontinued lenses and low-quality products mis-sold
- Increasing spam messages despite not making purchases
- Service level has declined; poor communication and follow-up
Opening hours:
- Monday: 10:30 AM – 8:45 PM
- Tuesday: 10:30 AM – 8:45 PM
- Wednesday: 10:30 AM – 8:45 PM
- Thursday: 10:30 AM – 8:45 PM
- Friday: 10:30 AM – 8:45 PM
- Saturday: 10:30 AM – 8:45 PM
- Sunday: 11:00 AM – 8:00 PM