Titan Eye+ at Prabhadevi, Mumbai (Optician)
Address: SHOP NO 21, KOHINOR COMMERCIAL COMPLEX, opp. सिद्धिविनायक मंदीर, Prabhadevi, Mumbai, Maharashtra 400025, India
- ● 79 mtrs from CANARA BANK - DIGITAL BKG BRANCH
- ● 235 mtrs from Shree Siddhivinayak Temple
- ● 81 mtrs from Vows Banquet
- ● 176 mtrs from VIJAY SALES - PRABHADEVI
- ● 91 mtrs from Domino's Pizza | Prabhadevi, Mumbai
- ● WITHIN - Prabhadevi
- ● NEAR - PRABHADEVI INDUSTRIAL ESTATE
- ● NEAR - Sane Guruji Garden
Sudesh K
The customer service here has been a great experience. Shri Rajat and Shri. Shree have been cordial and cheerful throughout the visit at this Prabhadevi store. The after-sales service too is exceptional. The free eye testing service, frequent changes in nose pads, prompt response of varied queries, etc.are appreciated.
Shyam Kishor Tripathi
Excellent service by Snehal got delivery on time today I wanted to catch my train for Kumbh mela and just because of best follow up with their lab team I got my spectacle on time that is very good part store staff
Raj Shetye
Store is exactly located opp to Siddhivinayak temple and adjacent to canara bank (Candy). Store built is like photo studio you can try many frame from premium brand like Rayban to mid range frame from titan, price start from 999. Manager at store (Irshad) is very polite and helpful he guided me throughout the process patiently ensuring accuracy. Loved the overall experience.
Pooja V
Went there for an eye check up. The optometrist, Ms. Snehal, was very helpful and helped in sorting out the issue adequately. Highly recommend it.
Dharmpal Kumar Parshad Parshad
Very good service by Snehal madam, best in Eye testing, I bought my full spectacle for just Rs.1250/- which very good cost as per my budget, Snehal madam guided me very well
True gems of Titan eye plus, Ms. Snehal all the very best.
Sunil Kumar Gupta
I couldn’t getting perfect numbers for my eye sight visited Titan plus at Prabhadevi store Optometrist Snehal madam did an eye test for me and show me suitable frame and lenses too, my experience was very good she is perfect in fact I would suggest my family and colleagues to this store for best service. Thanks to entire Eye plus team.
Ishan Khasnis
The frame of my spectacles had broken. I was in a hurry to leave since I was travelling. Abhishek at the showroom was very kind in helping me out and helped me with fixing the glasses within a couple of hours inspite of a major problem. Amazing service!
Downtown Dhaba
Visited a few eye care - opticians earlier but never had such a beautiful experience - very helpful staff - soft-spoken - understanding urgent requirements of customer.
Priyanka Bafna
Excellent service by Mr. Abhishek, got my glasses repaired and within a day. Highly recommended
Akshay Dalvi
Wide variety of lenses and spectacles available here...
Professional staff...!
Vidyadhar Bhalerao
One of the best outlets for spectacles in Prabhadevi. Knowledgeable staff.
Fiza Khan
The experience was really the best, the employee Shree talwatkar was really nice and sweet to talk and helped me and guided me really well....
Jai Singh Borad
Detailed eye testing for a long time very polite staff good service
Pratik Mehta
Service is good they help you instant very quick aa well. Everyone behaviour is friendly.
Arihan Jalan
They have a lot more budget oriented "Titan" frames than other stores which is complimented by done really friendly reps. Came here all the way from South Mumbai and was not disappointed :)
Ajay Kadam
If someone looking for power sunglasses then Titan is the best place to buy. They have budget to luxury price range. And no compromise in vision quality.
Vishal Maurya
Nice collection I will recommend my family and friends
Saurabh Saroj
Nice collection
Dhanu Chetty
Service done by snehal and it was good experience
Asit Sain
Excellent service from Snehal.
Jagdish Upadhyay
Excellent staff and courteous.Special mention - Rajat.
Yash Patil
Excellent service
Shree the store manager was very helpful full over all great experience
Vrushali K. Todankar
Staff is very helpful and nicely guided.
Thank you Snehal.
Tryambak Tope
Excellent service.
Nishant Gotad
Good service and it's very quick. Fixed my glasses in a few minutes
Sandhya Shetye
Very good collection of glasses including international Brands. Classic collection.Staff is very very courteous and best service provider.
Bharat Sharma
Shree
Oishi Nag
Very efficient and well stocked store. Sree was really promt in his service. Will totally recommend.
Siddhartha Iyer
Very good choice, deals and excellent staff. Snehal was so helpful and polite in helping us make a selection.
Positive Reviews Summary 🙂
- Exceptional customer service; staff includes Shri Rajat, Shri Shree, and Ms. Snehal.
- Free eye testing and efficient after-sales like nose pad replacements.
- Conveniently located opposite Siddhivinayak temple, wide range of frames from budget to luxury (starting from Rs. 999).
- Personalized assistance in selecting frames and lenses, with positive feedback on optometrist service.
- Rapid repair service provided by Abhishek, fixing glasses within hours.
- Store is highly recommended for excellent service and varied product collection.
- Friendly, knowledgeable staff dedicated to customer satisfaction.
Pradeep Kumar
Prepare one power glass in this shop and after wearing that glass unable to see properly. Object is showing tilt from left eye.
Shantanu Berachowdhury
Great experience! Recommended...
Changing review to 1 star after 3 weeks
Why ?
Reason are listed below
1. Glasses was not fitted to the frame properly ... became slack after 3 weeks even when the spect was handled with utmost care.
2. I was told spect will be delivered to my home address, that is ony within 2 km range from my home, but when I called them on delivery date, they told not possible today, as the delivery guy not available.
3. They enforce customer to rate 5* , for my case, the guy at showroom himself touched 5* button once I opened their Google review page on their request.
There are plenty good options from lenskart / Himalaya optics / GKB
DO NOT GO FOR TITAN EYE PLUS JUST SEEING REVIEW ON GOOGLE
Jeyaram Perumal
Sold us glasses despite detecting cataract. Consulted an eye doctor and got cataract operation done now. Store doctor's agenda was to miss sell glasses worth 8k. Now after 3 months it is of no use. The attitude was definitely not of a Tata employee. The pioneer Mr. Ratan Tata would never have wanted their customer to go through what we did for a mere 8K rupees sale. Now I do not trust the Tata brand and will never use products across other categories which i used earlier like Tanishq, Croma etc.
Priyanka Khedekar
Miss sold glasses to us despite cataract being detected. During the second visit, they stole the wiping cloth and said 290rs for a new one. Pathetic attitude by representatives of the Tata Company. Utterly disappointed.
Ruchita Gotam
Shree is very cooperative staff.
Great service by Shree.
Nidhi Prabhakar
Very poor service.
Leena Sabharwal
We have a pair of glasses which repeatedly break.. they replaced it one time as it was within few weeks of purchase but again after six months it has given way. For a student it is very debilitating.
Niangkhan Vung
Good collection and pleasant staff. Very helpfuland courteous.
Negative Reviews Summary ☹️
- Power glass created visual tilt from left eye.
- Initially rated 5 stars, changed to 1 star after 3 weeks.
- Problems: poor frame fit, glasses became slack.
- Home delivery not fulfilled due to unavailability of delivery person.
- Allegations of coercing 5-star ratings at showroom.
- Detected cataract but still sold unsuitable glasses worth 8k.
- Post-purchase disillusionment with Tata brand integrity.
- Stolen wiping cloth, charged 290 rs for replacement.
- Repeated breakage of glasses, only one replacement allowed.
- Staff like Shree received positive feedback for cooperation.
Opening hours:
- Monday: 10:00 AM – 8:30 PM
- Tuesday: 10:00 AM – 8:30 PM
- Wednesday: 10:00 AM – 8:30 PM
- Thursday: 10:00 AM – 8:30 PM
- Friday: 10:00 AM – 8:30 PM
- Saturday: 10:00 AM – 8:30 PM
- Sunday: 10:00 AM – 8:30 PM