Titan Eye+ at Green Glen Layout, Bangalore
Address: Shop No,213, Outer Ring Road, Palm Ave, behind Salarpuria Softzone, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103, India
- ● 28 mtrs from Union Bank of India
- ● 45 mtrs from Udupi Kitchen
- ● 39 mtrs from Brothers Chemist & Lifestyle Store
- ● 66 mtrs from Dr Sunny Medical Centre
- ● 37 mtrs from Polar Bear Ice Cream Sundaes - Bellandur (Green Glen Layout)
- ● WITHIN - Green Glen Layout
- ● WITHIN - Bellandur
- ● NEAR - Siri Enclave
Ew21am020
It's Been a great experience at Titan Eye Plus Store Bellandur( Bangalore),such an warm welcome and great response towards customers from the staffs, i should mention Ms.Sujata (staff) 🥰what an incredible explanation towards the spects,frames and overall it's a Professional mastery and Her Simple explanations makes me to choose the best frame from the store,i really appreciate the professionalism and her discipline towards profession.Thank you please Do visit the Store🥰
Subhojit Bagchi
Really helpful place. My specs was bit out of place n they sorted it without any extra charges. People at the store are very well mannered and honest
Mihir Kumar Singh
Great service and lots of variety of frame. Must visits
Umesh K
I visited the store last week,it's been a great experience,the staffs were very overwhelming and kind , especially Ms.Sujata ☺️one of the staff there listen my problem regarding spects very calm manner and explains me simply to choose the best spects and instructions to keep my eyes healthier .Thank you kindly do visit the store
Ranganath N
I have visited the store last week,it's been a good experience and the staff there were very helpful and responsive, especially Ms. Sujata one of the staff there was very helpful and informative and helps me choosing the best spect frame . overall good experience.Thank you please visit the store
Sri Harsha
I visited the store 3 days back,and it was a great experience,the staffs were very good responsing and especially Ms.Sujata one of the staffs over there helped me a lot while choosing the frames for my spectacles and a very kind towards the customers, overall good experience thank you, please do visit the store.
Samuel Wilson
The highlight of Titan Eye Care is its unparalleled customer care service. From the moment you step in, you’re greeted with a level of attention and professionalism that’s hard to find elsewhere. The eye tests, offered free of charge, are thorough and conducted using the latest technology, ensuring your prescription is accurate.
The staff at Titan Eye Care truly shines when it comes to their knowledge and customer engagement. They take the time to understand your lifestyle and vision requirements, guiding you towards the perfect lens choices. This personalized approach not only makes you feel valued but also ensures that your eyewear is tailored to your specific needs.
Quality that Speaks for Itself
When it comes to the quality of spectacles, Titan Eye Care doesn’t disappoint. Their products are of top-notch quality, promising durability and comfort. Whether it’s the frames or lenses, you can rest assured that you’re investing in eyewear that lasts.
A Comparison with Lenskart
However, it’s not all without its drawbacks. Compared to Lenskart, Titan Eye Care falls short in terms of variety. The options available, while of high quality, are limited, especially if you’re someone who enjoys a wide range of styles to choose from. This limitation might deter customers seeking extensive choices under one roof.
Moreover, the price point at Titan Eye Care is another consideration. The products tend to be priced higher than those at Lenskart. For some, the quality and service might justify the extra expense, but for budget-conscious customers, this could be a significant drawback.
Kavita Chowdhury
Must recommend this store. Chandrakant and Purshottam were most helpful and helped with timely solution to the problem I had with my glasses.
Fayez Mohammed
Great service, Got my spectacles serviced and nosepad replaced for free
Kshma Lal
The staff and service is good only till the time your product is bought and delivered, and you don't face any issues. They do a hard-sell for progressive glasses and even assure that they have a refund policy if you are not able to adjust. On their assurance I bought progressive glasses though I needed only reading glasses. I wasn't able to adjust and it wasn't serving my purpose. Finally I placed a refund request, for which they have been dragging their feet. I have already made multiple trips to the store, multiple phone calls but never ever receive a revert from them unless I follow up. While talking they say give us 2 working days, but no update comes even after 2 weeks. I am sure since it's Titan, they will honour their policy, but it's taking just too long. Hope they improve on that part.
Vaishali Bhayani Shah
Great service by Chandrakant, Diva, Reena & Jaswanth. Reena and Jaswanth were good at suggesting the type of frames that will suit my face, and Diva and Chandrakant ensured that I buy the right set of lenses (glasses) for my eye. Overall great quality experience, true to the Tata's image
Isha A
Nice service for fixing eye glasses nose supportive pads. And did good servicing of glasses free of cost. Very glad and impressed with team in green Glen layout
Subhra Goswami
Good experience I had during our visit. Good professional behaviour.
Lavish Mirpuri
Nice experience very friendly and polite
Helped to get the glasses and very patient.
Padmanabhan Gs
Very friendly and Quick response.
Boyapati Vijay
Timely Delivery good Quality as usual
Birinder Singh
Good place
Utkarsh Agrawal
Good and prompt service
Mandar Naik
Excellent service
Thank you Mubeen
Prasanna Pasunoori
Service is great.....people are polite
Nikhitha Sugali
Very good service
Aman Patni
Awesome service
Mahek Salia
Just wnated to get my specs fixed. The staff was very helpful and helped immediately
Nikita Jose
Prompt service, highly recommend!
Siddarth Pujeri
I visited recently titan eye+ store in Bellandur, Bangalore i had great experience with staffs are very kind especially ms.sujatha.
Punith B H Punith B H
I visited 5 days back that store is it good and in there staffs are very well and one of the staff Ms sujatha helped a lots so please all Kinsley vist that store
Halappa Patil
I visited the Titan Eye Plus store in Bellandur (Bangalore) a last week ago ,it's really the great experience and the staffs were very kind and helpful to people in additionally Ms.Sujata one of the staffs over there helps me a lot to pick the best frame for my spects.thank you and please visit the store
Positive Reviews Summary 🙂
- Outstanding customer service at Titan Eye Plus Store, Bellandur
- Ms. Sujata praised for her knowledgeable assistance in selecting frames and maintaining eye health
- Complimentary eye tests conducted with precision using advanced technology
- Wide range of high-quality frames but limited variety compared to competitors
- Competitive pricing, though some items may be pricier than Lenskart
- Chandrakant and Purshottam recognized for timely problem-solving
- Concerns raised about post-purchase support and refund process
- Free servicing for glasses appreciated
Angela Ranjeet
Pretty bad experience with Mr Chandrakant at Titan eye green glen layout. He sold me a pair saying there is insurance if the power changes within 1 year. My daughters power changed and when we reached, he mislead us saying i bought it 1.5 years back, when i showed the bill, he said we bought it 6 months back and insurance doesn’t apply. such bad service is not expected from a Tata company.
Swati Priya
I used to be a Titan Eye plus (Frazer Town branch) customer for a long time. Since I'm new to this area, I went to this branch expecting the same service and products. When I got there, to my surprise, the store staff refused me service and also refused to take my order for contact lens. It was an emergency but they wasted my time and my order was not placed. Never going to this store.
Srikanth G
On 17th August I visited the store to get progressive lense, they told me there is a 20% discount on MRP. Yesterday I went to order and they said the offer ended 2 days back. I felt they were trying to manipulate the price.
Hareesh Kurup
They need to improve in terms of making delivery of glasses as committed. I am still waiting for my glasses to arrive and it is the 8th day. The worst part is that, they don't attend your calls. Very bad experience.
Oct 7th: At last I got a call from the shop. As per them the spectacles that I asked for has failed in their QA it seems. I requested them to process my refund but they are hesitating to do so. This is basically for my mother who had undergone cateract surgery and she is going through a tough time due to my wrong decision of going with these guys. Now they are asking for three more days. Think twice before going to them.
Oct 8th: My wait is still on as i received another call from store. The new date for the delivery is Oct 10th.
Pavan Kumar D
Post delivery services are unprofessional
in this branch..multiple times went for cleaning the lens and frame they do only 40% and say like we can do only this much...but other branches in hsr, kormangala are pretty good in this
Pravin Ranjan
We visited few days ago. One of the staff checked the power of eye 👀. Due to some reason we didn't buy any glasses. After 2-3 days, we went to eye hospital. They also checked and gave different power values.
To cross check the differences, we went to third place. Now we got to know, the power values give by this Titan eye was completely wrong. Thanks god..we didn't buy otherwise i might be wearing wrong power glasses all the time.
Rashi Mathani
Very unhelpful staff
They don’t have any enthusiasm to sell the frames or even guide the customers as to what will look good or anything
Even for rate of glasses you only have to ask for the categories of glasses like anti scratch or something
Very poor service
Yogesh Kumar
Poor service post purchase, Very money minded team
Alok Pandey
Cheaters
They suddenly changed the replacement policy without informing customers
Now either lens or frame can be replaced
Anshul Nema
28/10/2024 - Poor quality kids glasses, broke in a few months and not replaceable
25/12/2023 - We went to the store with a broken glass which no other optics store were willing to fix. We were least expecting that it will be done here as well but Titan eye never fails to delight any customer. The store is managed by very polite & patient people. Thanks for patch fixing the glasses & that too free of cost
Anju M.S
Bought a frame a month back...since it's free size, initially it was too tight and it was creating pain behind ears..I went in like 3-4 times to align the frame..but I am still struggling with the frame...never had such experience before ...
Negative Reviews Summary ☹️
- Mr. Chandrakant misled about insurance on glasses, stating purchase was older than it was.
- Staff at Frazer Town branch refused service for contact lens emergency; wasted time.
- False advertising on 20% discount; claim offer ended suddenly.
- Delay of glasses over 8 days, poor communication; requested refund hesitated.
- Unprofessional post-delivery service; poor lens cleaning complaints.
- Incorrect eye power values led to potential wrong glasses purchase.
- Unhelpful staff lacking enthusiasm and product guidance.
- Changed replacement policy without notifying customers.
- Poor quality kids’ glasses broke quickly, faced difficulty in replacements.
- Frame alignment issues persisted despite multiple visits; discomfort remained.
Opening hours:
- Monday: 11:00 AM – 9:30 PM
- Tuesday: 11:00 AM – 9:30 PM
- Wednesday: 11:00 AM – 9:30 PM
- Thursday: 11:00 AM – 9:30 PM
- Friday: 11:00 AM – 9:30 PM
- Saturday: 11:00 AM – 9:30 PM
- Sunday: 11:00 AM – 9:30 PM